Healthcare Commission

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Healthcare Commission n. an independent organization established in 2004 and responsible for promoting improvement in the quality of health care in England (it has a limited role in Wales). Its responsibilities include publication of national health-care standards; annual assessment of the performance of NHS organizations; reviewing other (i.e. private and voluntary) health-care organizations; reviewing complaints about the NHS when it has not been possible to resolve them locally; and investigating serious service failures. The Healthcare Commission's formal title is the Commission for Healthcare Audit and Inspection.