SANYO Electric Co., Ltd.
SANYO Electric Co., Ltd.
5-5, Keihan-Hondori 2-chome
Telephone: (06) 6991-1181
Fax: (06) 6991-6566
Web site: http://www.sanyo.co.jp/koho/index__e.html
Sales: ¥1.94 trillion (US$18.31 billion) (2000)
Stock Exchanges: Tokyo Osaka Amsterdam Frankfurt Swiss Paris
NAIC: 333311 Automatic Vending Machine Mfg.; 333312 Commercial Laundry, Drycleaning, & Pressing Machine Mfg.; 333313 Office Machinery Mfg.; 333315 Photo-graphic & Photocopying Equipment Mfg.; 333319 Other Commercial & Service Industry Machinery Mfg.; 333415 Air-Conditioning & Warm Air Heating Equipment & Commercial & Industrial Refrigeration Equipment Mfg.; 334111 Electronic Computer Mfg.; 334112 Computer Storage Device Mfg.; 334119 Other Computer Peripheral Equipment Mfg.; 334210 Telephone Apparatus Mfg.; 334220 Radio & Television Broadcasting & Wireless Communications Equipment Mfg.; 334310 Audio & Video Equipment Mfg.; 334411 Electron Tube Mfg.; 334413 Semiconductor & Related Device Mfg.; 334511 Search, Detection, Navigation, Guidance, Aeronautical, & Nautical System & Instrument Mfg.; 335121 Residential Electric Lighting Fixture Mfg.; 335122 Commercial, Industrial, & Institutional Electric Lighting Fixture Mfg.; 335211 Electric Housewares & Household Fan Mfg.; 335212 Household Vacuum Cleaner Mfg.; 335221 House-hold Cooking Appliance Mfg.; 335222 Household Refrigerator & Home Freezer Mfg.; 335224 Household Laundry Equipment Mfg.; 335228 Other Major Household Appliance Mfg.; 335911 Storage Battery Mfg.; 335912 Primary Battery Mfg.; 336991 Motorcycle, Bicycle, & Parts Mfg.; 336999 All Other Transportation Equipment Mfg.; 339113 Surgical Appliance & Supplies Mfg.
SANYO Electric Co., Ltd. (Sanyo) is a leading global manufacturer of numerous electronic products. The company produces video equipment, including televisions, VCRs, and video cam-eras; audio equipment, including CD players, minidisc players, and car stereos; home appliances, including refrigerators, vacuum cleaners, small kitchen appliances, and dehumidifiers; industrial and commercial equipment, including refrigerator/freezer super-market showcases, vending machines, incubators, and golf carts; and information systems and electronic devices, including personal computers, copiers, point-of-sale systems, and semiconductors. A particular area of emphasis is that of environmentally friendly products, such as rechargeable batteries, solar cells, and CFC-free compressors for refrigerators and air conditioners. An-other growth area is multimedia products, such as digital cam-eras, LCD projectors, and digital cellular phones. Sanyo has about 150 subsidiaries and affiliates in 27 countries; about half of overall sales are generated outside of Japan, with about 20 percent originating elsewhere in Asia, about 17 percent in North America, and about eight percent in Europe.
Early History: Created Out of Matsushita Electric
Sanyo was born in the shadow of the giant Matsushita Electric Industrial Co., Ltd., one of Japan’s largest industrial institutions. Sanyo’s founder, Toshio lue, was the brother-in-law of Konosuke Matsushita and an original partner in Matsushita Electric. Shortly after World War II, the occupation authority ordered Matsushita broken up into two smaller companies as part of its industrial decentralization policy. In 1947 several of Matsushita’s operations were turned over to lue, who set up his own company to produce and export bicycle lamp generators. Dreaming of one day having 100 factories around the world, lue called his company SANYO Electric Works, “Sanyo” being a somewhat generic name that means “three oceans”—referring to the Pacific, Atlantic, and Indian Oceans. On April 1,1950, after paying off its unsecured loans, the company was incorporated as SANYO Electric Co., Ltd. It went public in 1954.
The dynamic economic atmosphere in Japan after the Korean War raised personal incomes and stimulated consumer demand. Sanyo grew modestly at first, offering only a limited line of simple electrical appliances. To boost its sales through greater name recognition, lue asked Matsushita for permission to use that company’s brand name, National. With only minimal benefit from Matsushita’s broad marketing network, Sanyo widened its product line in the early 1950s to include radios, tape recorders, and even televisions. The company later began marketing products under its own name through independent retailers.
Toshio lue believed in a unique management philosophy called the “white paper” method. Similar to the process by which parliamentary governments announce general policy goals and invite criticism or discussion, the white paper system encouraged a consensus approach to management.
As the Japanese economy began to grow even faster during the mid-1950s, consumers, long deprived of even simple ameni-ties, expressed increasing demand for household appliances. Sanyo was well established in the market and had great success in simple technology items such as washing machines, air conditioners, and improved radios. lue did not regard other electrical manufacturers as his competition. Instead, he saw consumers—the ones who dictate the market—as competitors. This philosophy generated a very high creative awareness that forced him to anticipate new markets.
Sanyo created a separate affiliate in 1959 called Tokyo Sanyo Electric, which, lue hoped, would make it easier for the company to respond to market demand and to raise capital. Although Sanyo eventually maintained only a 20 percent interest in Tokyo Sanyo, the two companies frequently engaged in bouts of constructive competition, what lue himself described as a “friendly rivalry.”
International Expansion in the 1960s and 1970s
In pursuit of his goal of running a worldwide company, lue began to export Sanyo bike lamps to underdeveloped countries. He reasoned that as these countries developed, Sanyo’s sales volume would grow accordingly, much as it had done in Japan. Most of these countries, however, lacked fundamental industrial bases, and although Sanyo outsold its European competitors, the growth he expected in these economies never materialized. In 1961 Sanyo established its first overseas factory in Hong Kong. Sanyo also entered into an agreement to market transistor radios in the United States with the American antenna manufacturer Channel Master in the 1950s. This arrangement later was expanded to include Sanyo televisions, tape recorders, and some home appliances.
In 1962 Sanyo marketed a revolutionary new type of battery called the Cadnica. Named for its cadmium and nickel components, the Cadnica was especially durable and also rechargeable. The battery became very popular at the high end of the market and represented a new and profitable product line.
During the mid-1960s Japan maintained such strong price competitiveness in certain market segments—especially textiles and consumer appliances—that these segments became the primary source of the country’s exported growth. In 1965 Sanyo became a leading exporter, deriving an ever larger percentage of its profits from the United States.
Two years later, at the end of 1967, Toshio lue relinquished the company presidency to his younger brother Yuro lue. While the elder lue continued to serve as chairman, Yuro made some important changes in the company’s direction. He led the development of new divisions outside of the traditional consumer products markets and also placed a greater emphasis on Sanyo’s internationalization.
Toshio lue died in July 1969, leaving Yuro lue in a dual role as president and chairman. At the end of 1970, he turned over the presidency to another brother, Kaoru lue. Kaoru introduced a new sales plan to Sanyo, known as the “one-third marketing strategy.” Under this scheme, Sanyo would attempt to diversify its manufacturing capacity geographically into three equal sectors: domestic manufacture for the domestic market, domestic manufacture for foreign markets, and foreign manufacture for additional foreign markets. Less a means to Toshio’s “100 factories” than a method to reduce risks in the international trade structure, Kaoru’s “one-third” plan nevertheless contributed to the balanced growth of the company on a global basis.
In 1973 the American company Emerson Electric asked Sanyo to help revive its subsidiary the Fisher Corporation. Fisher, acquired by Emerson in 1965, had moved its manufac-turing operations to Hong Kong due to high labor costs, but continued to suffer from quality problems. The cooperation between Emerson and Sanyo continued until May 1975, when Sanyo, which still had no American manufacturing affiliate, engineered the transfer of several Fisher product lines to Japan and rehabilitated a Fisher speaker plant at Milroy, Pennsylvania. As 50-50 partners, Sanyo and Emerson were unable to resolve numerous differences of opinion in regard to Fisher. Finally, in May 1977 Emerson agreed to sell its share in Fisher to Sanyo. That year the new, profitable Fisher Corporation moved its headquarters from New York to Los Angeles.
Sanyo realized tremendous growth during the 1970s; sales grew from $71.4 million in 1972 to $855 million in 1978. Subsequent growth, particularly in the video sector, was slowed by the ill-fated decision to adopt Sony’s Betamax VCR format instead of Matsushita’s VHS. Although initially successful, the Betamax eventually became all but obsolete. Sanyo avoided further damage by later switching to the VHS format.
Management Philosophy: We are committed to becoming an indispensable element in the lives of people all over the world.
The Basic Meaning: It calls for the company to unite all its business entities as one corporate group that wins the heart and trust of the people all over the world by developing unique technologies and offering superior products and sincere services.
During the same decade it became increasingly evident that to remain competitive in world electronics, Sanyo would have to move more decisively into high-technology markets. This process was begun in the mid-1970s, but pursued in earnest only in the late 1970s, when a variety of products and integrated systems, ranging from LED televisions to home solar energy systems, were introduced commercially. Several manufacturing facilities and sales organizations were established in Europe and China.
Mergers: Marking the 1980s
In 1985 a research institute was inaugurated at Tsukuba, the Tsukuba Research Center. By the following year, in light of the increased industrial concentration of competitors and the rising value of the yen, the sibling rivalry between Sanyo Electric and Tokyo Sanyo had become uneconomic. It was decided at that time to merge the two companies to form the “New Sanyo Electric.” Similarly, the following year, Sanyo’s U.S. affiliate merged with Fisher to become Sanyo Fisher (U.S.A.) Corporation (later renamed Sanyo Fisher Company). The mergers made the entire organization more efficient, but also resulted in the departure of certain key executives, most notably Howard Ladd, a Fisher executive who first introduced the Sanyo name to the United States in the early 1970s.
Kaoru lue resigned suddenly in 1986 as a demonstration of responsibility for the deaths of customers who died using faulty Sanyo kerosene heaters. He was succeeded by Toshio lue’s son, Satoshi lue, and subsequently died two years later.
Sanyo’s new president promised to expand the company’s overseas production capacity. Already the largest Japanese manufacturer outside of Japan, Sanyo built refrigerators in Kenya, portable stereos in Zimbabwe, and air conditioners in Singapore, and operated a television factory in Argentina’s desolate Tierra del Fuego. Despite labor problems at a large plant in Arkansas, Sanyo intended to expand in the United States. To that end, in 1988 Sanyo created Sanyo North America Corporation as its U.S. headquarters, with 24 subsidiaries and affiliates.
Roller Coaster 1990s
The bursting of the Japanese economic bubble in 1991 threw the country’s economy into a lengthy downturn. Sanyo, like most Japanese electronics firms, was hurt by the difficult economic operating environment at home, where consumer demand—particularly for audio-video equipment—went into a steep decline. Overseas, the electronics firms felt the effects of a high yen, which made Japanese exports more expensive—as did high Japanese labor costs. In late 1992, shortly after the company posted a net loss for the 1992 fiscal year, Satoshi lue stepped down as president of Sanyo and assumed the mostly ceremonial role of chairman. Yasuaki Takano stepped in as president, having been promoted from the title of vice-president he had held since 1986. Takano assumed responsibility for implementing a sweeping restructuring, which included the shifting of additional production outside of Japan, the adopting of a decentralized management system that focused on discrete profit centers, and an overhaul of the company’s audio-video and office automation businesses to cut costs and improve profits. In 1993 Sanyo revamped its research and development activities by consolidating eight R&D facilities into five, creating an overall R&D system that consisted of 13 facilities.
Sanyo also aimed to focus more on value-added products, particularly in those areas in which the company was ahead of the competition. One such area was that of environmentally friendly products, such as rechargeable batteries. In 1990 Sanyo had already extended its offerings to include nickel-metal hydride batteries, which offered 50 percent more energy output than nickel-cadmium batteries, lasted longer, and were free of cadmium, a toxic heavy metal. The even more powerful lithium ion rechargeable battery was introduced in 1994. Meanwhile, in 1990 Sanyo developed new CFC-free absorption-type chiller/ heaters and refrigeration systems incorporating hydrogen-absorbing alloys. Such systems were used to heat and cool large buildings, and Sanyo was the clear world leader in such technology in the 1990s. Solar energy continued to be a key area as well, and the company introduced a solar air conditioner in 1992. Three years later Sanyo’s solar energy operations were bolstered through the establishment of Sanyo Solar Industries Co., Ltd. Another “clean energy” initiative was the development of high-tech waste processors, which Sanyo first introduced in 1994. Available in both home and commercial versions, these devices transformed organic trash—banana peels, coffee grinds, fish bones—into a soil-like substance that could be used as a fertilizer. Sales began to take off in 1997 when the prices of these appliances, which were initially available only in Japan, began to fall.
- Several operations of Matsushita Electric are turned over to Toshio lue, who forms Sanyo Electric Works.
- Company is incorporated as SANYO Electric Company, Ltd.
- Production of radios begins.
- Company goes public.
- Production of televisions begins.
- An affiliate called Tokyo Sanyo Electric is created.
- First overseas factory is established in Hong Kong.
- The Cadnica rechargeable battery is introduced.
- Sanyo begins working with U.S. firm Emerson Electric on reviving Fisher Corporation.
- Sanyo takes full control of Fisher.
- Sanyo Electric and Tokyo Sanyo merge.
- Sanyo’s U.S. affiliate merges with Fisher to form Sanyo Fisher (U.S.A.) Corporation.
- Sanyo North America Corporation is created as Sanyo’s U.S. headquarters.
- Nickel-metal hydride batteries are introduced; company develops CFC-free absorption-type chiller/ heaters and refrigeration systems.
- Company introduces a solar air conditioner.
- Lithium ion rechargeable batteries are marketed for the first time.
- Company’s first digital still camera is introduced.
- Major reorganization rearranges operations into five newly created “truly independent” companies.
After posting another loss in 1993, Sanyo returned to the black in 1994 when it reported net income of US$114.5 million on revenue of US$17.12 billion. The following year Sanyo established Sanyo Electric (China) Co., Ltd. to serve as its headquarters subsidiary in China, where by the end of the decade the company had more than 30 subsidiaries and affiliates, 25 of which were manufacturing operations producing air conditioners, consumer electronics, semiconductors, compressors, home appliances, telecommunications equipment, and numerous other products.
Also in 1995 Sanyo introduced its first digital still camera, part of its drive to “enrich people’s lives” through multimedia technologies. The company’s digital cameras were well received in the market, and by early 1998 Sanyo was making about 30 percent of the world output—more than any other firm—including brands that Sanyo produced for other companies. In the 1990s Sanyo also successfully entered the field of LCD projectors, which were used to make computer-based presentations. By 1998 the company held 15 percent of the world market, placing it in the number two position. Among the company’s other key multimedia products in the late 1990s were digital cellular telephones and other personal communications devices.
During the fiscal year ending in March 1999, another management change occurred; Takano was named vice-chairman while Sadao Kondo was promoted to president. Despite Sanyo’s continuing innovation, troubles recurred in the late 1990s as a result of the continuing sluggishness of the Japanese economy and the Asian economic crisis that erupted in mid-1997. Profits fell during fiscal 1998, then the company posted a net loss of ¥25.9 billion (US$216 million) for fiscal 1999. In the wake of this result, Sanyo announced in April 1999 a major reorganization that rearranged all of its operations into five newly created “truly independent” companies—Multimedia Company, Home Appliances Company, Commercial Equipment Systems Company, Semiconductor Company, and Soft Energy Company—each with its own president and its own business strategies tied to basic overall objectives of increasing sales, cutting costs, and utilizing human resources in the most effective manner. The company also reformed the role of its board of directors, making the board more action-oriented and giving it greater oversight powers; the membership of the board also was overhauled, most notably with the addition of Corazon C. Aquino, former president of the Philippines. At the same time, Sanyo announced that it would reduce its overall workforce by 6,000 by March 2002, seeking to save about ¥40 billion (US$330 million) annually in labor costs.
Other initiatives that looked toward the new century included several alliances with leading global firms. Sanyo was working with Koninklijke Philips Electronics N. V. of the Netherlands on developing optical sensors used in digital still and digital video cameras. In February 1999 Sanyo entered into an alliance with Eastman Kodak Company to jointly develop next-generation, organic electroluminescent, flat panel displays for use in digital cameras and personal digital assistants. In April 1999 Sanyo diversified into the financial securities industry through the purchase of a 55 percent stake in Osaka-based Yamagen Securities Co., Ltd., an integrated securities company focused on the retail market.
By early 2000 the Japanese economy had not yet fully recovered but other Asian economies were on the upswing and the U.S. and European markets continued to expand. In this environment Sanyo was able to bounce back with solid results for fiscal 2000: net income of ¥21.7 billion (US$204.6 million) on net sales of ¥1.94 trillion (US$18.31 billion). During the early 21st century, Sanyo planned to continue to focus on multimedia and clean energy. Within these fields, the company had identified three areas that it felt had great potential for growth: products related to a home-based information society, such as “smart” appliances; products related to healthcare, food hygiene control, and an aging society; and environmen-tally friendly products, such as rechargeable batteries for hybrid vehicles. Sanyo was placing itself on the cutting edge of several potentially explosive areas of 21st-century growth, setting the stage for an exciting if somewhat uncertain future.
Tottori Sanyo Electric Co., Ltd.; Sanyo Electric Trading Co., Ltd.; Sanyo Life Electronics Co., Ltd.; Sanyo Electric Credit Co., Ltd.; Sanyo Electric Logistics Co., Ltd.; Sanyo Electric Software Co., Ltd.; Sanyo Electronic Components Co., Ltd.; Sanyo Electric (China) Co., Ltd.; Sanyo North America Corporation (U.S.A.); Sanyo Electric (Hong Kong) Limited; BPL Sanyo Finance Limited; Sanyo Asia Pte., Ltd. (Singapore); Sanyo Europe Ltd. (U.K.).
Multimedia Company—TV & Visual Display Products Division; Video Imaging Systems Division; Information Systems Division; Personal Telecommunication Division; Medical Systems Division. Home Appliances Company—Laundry & Cooking Appliances Division; Motor Applied Products Division; Air Conditioning Division; Refrigeration Products Division; Compressor Division. Commercial Equipment Systems Company—Commercial Air Conditioning Division; Vending Machine Division; Food Service Systems Division. Semiconductor Company—TR Division; Thick Film 1C Division; BIPLSI Division; MOS-LSI Division; LCD Division; Domestic Marketing Division; Overseas Marketing Division. Soft Energy Company—New Battery Division; Cadnica Division; Twicell Division; Ion Battery Division; System Battery & Procurement Division; Primary Battery Division; Lighting & Portable Energy Product Division; Battery Sales & Marketing Division.
Advanced Micro Devices, Inc.; Apple Computer, Inc.; The Black & Decker Corporation; Canon Inc.; Casio Computer Co., Ltd.; Compaq Computer Corporation; Dell Computer Corporation; Aktiebolaget Electrolux; Fujitsu Limited; General Electric Company; The Gillette Company; Hewlett-Packard Company; Hitachi, Ltd.; Intel Corporation; International Business Machines Corporation; Kyocera Corporation; Lanier Worldwide, Inc.; LG Group; Marconi plc; Matsushita Electric Industrial Co., Ltd.; Maytag Corporation; National Semiconductor Corporation; NCR Corporation; NEC Corporation; Nokia Corporation; Oki Electric Industry Company, Limited; Olivetti S.p.A.; Koninklijke Philips Electronics N.V.; Pioneer Electronic Corporation; Pitney Bowes Inc.; Ralston Purina Company; Ricoh Company, Ltd.; Samsung Group; Seiko Epson Corporation; Sharp Corporation; Siemens AG; Sony Corporation; THOMSON multimedia; Toshiba Corporation; Victor Company of Japan, Limited; Whirlpool Corporation.
Anzai, Tatsuya, “Making It in China: Sanyo Electric,” Tokyo Business Today, April 1992, p. 51.
Armstrong, Larry, “Sanyo Tries to Stay One Step Ahead of the Yen,” Business Week, June 9, 1986, p. 46.
“Basic Training, Sanyo Style,” U.S. News and World Report, July 13, 1992, p. 46.
“Consumer Electronics Industry Shows Path of Growth Strategy—into the Abyss,” Tokyo Business Today, October 1992, pp. 38–41.
Eisenstodt, Gale, “Unidentical Twins,” Forbes, July 5, 1993, p. 42.
Leung, Shirley, “Sanyo’s Chief Departure Is a Loss for Maquiladoras,” Wall Street Journal, April 7, 1999.
Nakamoto, Michiyo, “The Rising Yen Means Pain for a Supplier,” Financial Times, January 1, 1994, p. 3.
______, “Tough Times for Sanyo As Electronics Loses Its Spark,” Financial Times, April 6, 1993, p. 24.
Rodger, Ian, “Waiting for Its Day in the Sun,” Financial Times, January 10, 1991, Sec. I, p. 8.
“Sanyo Sounds Out the Upscale Market,” Business Week, June 11, 1984, p. 154L.
—updated by David E. Salamie