WALKING DELEGATE, an important factor in the development of American trade unionism, was either a union organizer or business agent. As an organizer, his function was to persuade nonunion employees to join the union and demand union standards of wages, hours, and conditions of employment. As a business agent, his responsibility was to safeguard the terms of the trade agreement and adjust grievances that arose in its interpretation and application.
Litwack, Leon. The American Labor Movement. Englewood Cliffs, N.J.: Prentice-Hall, 1962.
Gordon S.Watkins/t. d.