Government Advice: How and Where to Seek the State Department's Assistance When Doing Business Abroad
Government Advice:
How and Where to Seek the State Department's Assistance When Doing Business Abroad
DOING BUSINESS ABROAD
Q. How is the Department of State working on my behalf to level the playing field on which to compete for foreign investment and trade?
A. The Office of Commercial and Business Affairs (CBA) is the primary point of contact for business concerns within the State Department. CBA services include:
• Problem-solving assistance to U.S. companies
• Dialogue with the U.S. private sector to ensure that business concerns are factored into foreign policy
• Programs and practices to improve the Department's support for business
• Through U.S. embassies, CBA helps ensure that American farmers, business people, and workers succeed in the growing global marketplace. Each embassy and/or consulate has officers who are responsible for assisting U.S. businesses abroad.
• Commercial Officers advise U.S. businesses on local trade and tariff laws, government procurement procedures, and business practices; identify potential importers, agents, distributors, and joint venture partners; provide information on local government tenders; and assist with trade and investment disputes. Note: Commercial Officers are listed in the publication Key Officers of Foreign Service Posts
Also contact Country Desk Officers at the Department of State and the U.S. Commercial Service for country-specific information.
Q. Where is the first stop for companies seeking information about federal export assistance programs?
A. For assistance with exporting U.S. products contact the Trade Information Center (TIC), of the Department of Commerce. The Trade Information Center (TIC) is a comprehensive resource for information on all U.S. Federal Government export assistance programs.
The U.S. Trade and Development Agency can also help U.S. companies pursue overseas business opportunities. Also check the publication a Basic Guide to Exporting.
For personalized service call 1-800-USA-TRADE (1-800-872-8723). Hearing-impaired callers can use a toll-free telecommunication device: 1-800-TDD-TRADE (1-800-833-8723)
Q. What organizations and government services are available to help me export?
A. Below is a listing of general and specialized export service groups.
• The Trade Compliance Center (TCC) of the International Trade Administration and the U.S. Commercial Service
For more specialized assistance, please review the following agencies:
• U.S. Department of Agriculture (USDA) - Administers programs that support exports of agricultural products, including initiatives to combat unfair competition.
• Country Directories of International Contacts (CDIC)-Provides the names and contact information for importers, agents, trade associations, and government agencies on a country-by-country basis. Available on the NTDB.
• Customized Market Analysis (CMA) - Provides a research service to firms with specific information on marketing and conducting foreign business in order to determine marketability, key competitors, possible partners, etc.
• International Trade Administration (ITA) - Commerce Department office that specializes in the facilitation of trade by product or industrial sector.
• Market Access Compliance (MAC) - MAC officers help U.S. businesses to overcome barriers to trade and investment.
• My Export.com is an exporter referral service that connects exporters to the global marketplace
• Small Business Administration (SBA) - Provides a full range of export assistance services to small businesses just entering the international export market.
• U.S. Trade Development Agency (TDA) - Helps U.S. businesses obtain grants on a transaction-specific basis for foreign development projects.
• U.S. Business Advisor - Links all federal organizations assisting or regulating information and services the government provides for business.
Ex-Im Bank - Supports U.S. exports by offering U.S. exporters loans, guarantees, and insurance products to compete in the global marketplace
• Overseas Private Investment Corporation (OPIC)—sells investment services to assist U.S. companies investing in some 140 emerging economies around the world.
• U.S. Export Assistant Centers (USEACs) - Provides U.S. companies information on markets abroad, international contacts, and advocacy services.
• Office of the U.S. Trade Representative (USTR) - Provides information for U.S. exporters confronted with problems surrounding international trade agreements.
Q. What U.S. agency can provide me with trade leads?
A. U.S. Agency for International Development (USAID) receives technology requests and distributes trade leads to registered U.S. companies. The Global Technology Network (GTN) is a program aimed at matching the technological needs of companies in developing countries with solutions from small- and medium-size U.S. companies.
Q. My overseas supplier (or customer) tells me I need to provide them with documentation from the U.S. Government. What paperwork is required?
A. Fifteen agencies are involved in the issuance of certificates, export control licenses, and other documentation for purchasing from and selling to overseas partners.
The Department of Commerce, Bureau of Export Administration (BXA) provides assistance on export licensing requirements and required documentation for export transactions
Depending on your product, BXA may refer you to another agency, which may include:
• Defense Threat Reduction Agency (DTRA) serves as the U.S. Government focal point for implementing arms control inspection and verification.
• Defense Trade Controls (DTC). The DTC handles: Licensing application for matters of defense trade compliance; defense trade exports and re-transfer; and enforcement and reporting,
• Office of Foreign Assets Control (OFAC) of the Department of Treasury administers and enforces economic and trade sanctions against targeted foreign countries and foreign terrorists.
• Office of Arms Controls and Nonproliferation, Export Control Division of the Department of Energy licenses nuclear technology and technical data for nuclear power and special nuclear material.
• Office of Fuels Programs of the Department of Energy licenses natural gas and electric power.
• Chief Office of Management Authority of the Department of the Interior controls the export of endangered fish and wildlife species.
• International Drug Unit of the Drug Enforcement Administration oversees the export of controlled substances.
• International Chemical Control Unit of the Drug Enforcement Administration controls the import and export of listed chemicals used in the production of control substances.
• Food and Drug Administration (FDA): Office of Compliance: licenses medical devices; Import/Export: licenses drugs.
• Environmental Protection Agency, Office of Solid Waste, International and Special Projects Branch regulates toxic waste exports.
Q. What forms does the Office of Defense Trade Controls (DTC) provide? Do I need a form?
A. Contact the Office of Defense Trade Controls (DTC) if the item in question involves a dual-use-product (defenserelated materials or equipment, e.g., computers, munitions, and certain raw materials). From the DTC web site you can:
• Order State Department Forms
• Submit Export License Applications
• Download State Department Forms
• If your material or services does not require DTC review, then the next office to contact is the Bureau of Export Administration (BXA), which provides:
• Export assistance on licensing requirements
• Required documentation for export transactions
• Assistance in selecting the appropriate license
Q. Where can I find a listing of U.S. companies doing business abroad?
A. Contact the Chamber of Commerce that represents more than 3 million businesses and organizations.
Q. How can the embassy or consulate in the foreign country assist me in conducting business?
A. Establishing contact with the embassy or consulate before conducting business will provide you with current information on economic, trade, business trends and practices.
If you are currently outside of the United States and need to contact the U.S. Embassy, click U.S. Missions Online
If you are in the United States, contact the Department of State Country Offices
Q. How do I authenticate documents to be used overseas?
A. The State Department's Office of Authentication provides certification of all documents used by citizens and foreign nationals overseas.
Frequently Asked Questions
Q. How do I apply for a passport?
A. The Office of Consular Affairs handles all passport inquiries. You can also reach them by phone: 1-877-4USA-PPT or TDD/TTY 1-888-874-7793.
Q. How do I authenticate a personal/business document?
A. The Office of Verification and Authentication does this. You can also reach them by phone: 202-647-5002 or TDD/TDY 202-663-3468, 1-800-333-4636, email: [email protected], or fax: 202-663-3636.
Q. How do I start a business?
A. Contact the Small Business Administration or phone your local SBA. The Department of Commerce's Minority Business Development Agency has a nationwide network of business enterprise centers that provide management and technical assistance for U.S. minority-owned businesses, including assistance in creating business and marketing plans as well as identifying appropriate financing.
Q. Can you tell me if Company XYZ is legitimate?
A. If the company is located in the United States, contact the office of the Secretary of State (within the state-level government) in whichever state the company is headquartered. The Office of Authentication updates the list of Secretaries by State of the United States. If the company is located outside the United States, contact the U.S. and Foreign Commercial Service, part of the Department of Commerce, to get information on their International Company Profile service.
Q. How do I incorporate my business?
A. This is determined by the state in which you reside or plan to incorporate your business. Contact the office of the Secretary of State (this is a state government-level official, not affiliated with the U.S. Department of State). The Office of Authentication updates the list of Secretaries by State of the United States.
Q. How do I do business with the State Department?
A. Contact the Office of the Procurement Executive or by phone: 703-516-1684.
Q. How do I learn about business contracts in Iraq?
A. Links to Iraq contract information can be found on CBA's website.
Q. How do I get visas for business associates who plan to travel to another country?
A. Foreign Entry requirements for Americans traveling to another country may be accessed through the website or you may contact the embassy or consulate of the country you plan to visit. All visa inquiries must be handled through the embassy or consulates of the country you plan to visit.
Q. How can I help my customer/client who is having problems getting a visa to the U.S.?
A. Comprehensive information on visa process and policy is available on the web at www.state.gov, www.travel.state.gov, or www.unitedstatesvisas.gov. You should also check the website of the consulate in which the applicant is applying — there is a link to U.S. Embassies and Consulates from each of the above sites. The best advice is for people to apply early.
Q. How can a U.S. business request commercial assistance-for-fee from a U.S. Embassy or the U.S. and Foreign Commercial Service?
A. Gold Key Services, International Partner Searches, International Company Profiles and Customized Market Research reports are provided at all US&FCS offices as well as many U.S. embassies. Visit the Platinum Key Service program for more information.
Q. Where can I find current country commercial guides for doing business abroad?
A. Country Commercial Guides (CCGs) are prepared annually to provide a comprehensive look at commercial environments, using economic, political, and market analysis.
Q. How can I verify whether I can do business with companies in certain countries?
A. Information about sanctioned countries, entities, and individuals can be found through the Department of the Treasury, Office of Foreign Assets Control (OFAC).
Q. Where can I find other information and help with exporting?
A. The Department of Commerce, Trade Information Center (TIC) provides resources for export/import. Contact TIC by web at http://www.trade.gov/td/tic/ or by phone at 1-800-USA-TRADE.
Q. How do I apply for an export license?
A. The first point of inquiry in export licensing is the government office responsible for coordinating the process. Consult the following web pages for detailed information on areas of competence:
The State Department's Directorate of Defense Trade Controls for military-related items
The Department of Commerce's Bureau of Industry and Security for export control items
The Department of Treasury, Office of Foreign Assets Control for most terrorist states and other special programs.
Facilitating Overseas Investment
Q. What Government offices/agencies can assist me in conducting business in a specific region?
A. There are numerous federal agencies available to assist you in your region of interest. Below is a regional list of offices:
• Central and Eastern Europe Business Information Center (CEEBIC)
• Untied Aid Initiative - Central source for information on how to access Japan's foreign aid program.
For additional information check the Commercial Service, Department of Commerce
Q. What private sector business organizations can help in my region?
A. Check the following organizations:
• APEC
• Association of American Chambers of Commerce in Latin America (AACCLA)
• Corporate Council on Africa (CCA)
• European and American Business Council (EABC)
• United States Asian Economic Program (USAEP)
• United States-Bangladesh Business Council (USBBC)
• United States-India Business Council (USIBC)
Q. What government agencies assist in Export Financing and Export Credit Insurance?
A. The U.S. Government encourages all U.S. exporters to use a "confirmed letter of credit" in business transactions to guard against non-payment by the recipient. The U.S. Ex-Im Bank can assist with
• Export financial assistance and direct loans and loan guarantee programs
• Obtaining export insurance that covers risks on export receivables
• Working Capital Guarantee Program
The Small Business Administration (SBA) has numerous programs assisting small businesses to obtain guaranteed loans, capital and investment assistance.
Q. What agency can assist me with investment financing?
A. Overseas Private Investment Corporation (OPIC) - Independent government agency that assists U.S. companies investing in emerging markets to help increase U.S. exports and promote economic growth.
Import and Export Bank-It was created to aid in financing and to facilitate U.S. exports. Today, this agency provides guarantees of working capital loans for U.S. exporters, guarantees the repayment of loans or makes loans to foreign purchasers of U.S. goods and services, and provides credit insurance against non-payment by foreign buyers for political or commercial risk
Q. Are there federal grants available for feasibility studies and technical assistance?
A. U.S. Trade Development Agency's (TDA) primary mission is to assist U.S. businesses in obtaining grants to conduct feasibility studies and/or technical assistance for major projects in developing and middle-income countries.
Assisting Foreign Companies
Q. How do I register or incorporate a business in the United States?
A. The incorporation of foreign business entities is regulated at the state level (as opposed to the federal or national level) in the United States. The application process will vary from state-to-state. Check the list of State Business Development Offices.
Q. How do I get Information on importing products into the United States?
A. The U.S. Customs Service provides an overview of the foreign commercial importing process and requirements. For more information go to Commercial Importing Procedures and Requirements.
The Department of Commerce's Trade Information Center provides information and web links to importation procedures.
Q. Is there an agency that can assist me in inquiring about the economic opportunities and interests in various states?
State and Local Government on the Net is a resource guide to government-sponsored Internet sites that allows you to search by state.
Trade Restrictions
Q. Currently, what countries have sanctions placed on them by the U.S. Government?
A. The Office of Foreign Asset Controls of the Department of Treasury provides information about sanctions regulations and maintains a list of individual entities with which U.S. parties cannot do business.
Q. What federal agencies are involved in export controls and over what products?
A. The Bureau of Export Administration (BXA) of the Department of Commerce provides links to federal agencies with export control responsibilities.
Q. What if I need additional information on which Federal agency has export controls/licensing authority over my product?
A. Go to the Bureau of Export Administration's General Information facts web page.
Q. What are dual-use exports and who is the licensing agent?
A. Dual-use exports are those materials or equipment that are defense-related, involving sensitive (e.g., military or nuclear) or non-sensitive applications, such as computers, weapons, licensing of defense services and defense (munitions) articles.
Although the Bureau of Export Administration (BXA) the primary licensing agent for dual-use exports, the Defense Trade Controls (TDC) in the Department of State has authority over defense articles and services.
Assisting Foreign Companies
Q. How do I register or incorporate a business in the United States?
A. The incorporation of foreign business entities is regulated at the state level (as opposed to the federal or national level) in the United States. The application process will vary from state-to-state. Check the list of State Business Development Offices.
Q. How do I get Information on importing products into the United States?
A. The U.S. Customs Service provides an overview of the foreign commercial importing process and requirements. For more information go to Commercial Importing Procedures and Requirements.
The Department of Commerce's Trade Information Center provides information and web links to importation procedures.
Q. Is there an agency that can assist me in inquiring about the economic opportunities and interests in various states?
A. State and Local Government on the Net is a resource guide to government-sponsored Internet sites that allows you to search by state.
General Questions
Q. Is my export income exempt from federal income taxes?
A. A portion of the export income that is channeled through corporations that qualify as FSCs (Foreign Sales Corporations) under rules of the Internal Revenue Code (26 U.S.C. 921-927) can be exempt from federal income taxes. For more information, contact:
The Office of the Associate Chief Counsel (International), Internal Revenue Service Phone: (622) 622-3830, Fax: (202) 622-4408 Or the Office of Tax Policy, Phone: (202) 622-1755, Fax: (202) 622-8784.
Q. What assistance can the U.S. Government be in advocating on my behalf for a tender?
A. U.S. Government advocacy decisions are made with the best information available. Advocacy assistance can vary, but usually it involves companies that deal with foreign governments or government-owned corporations. Fill out an Advocacy Questionnaire or contact the Advocacy Center.
Q. Where can I go to find facts on foreign trade figures and statistics?
A. For General information on a country's yearly economic, political and investment climate, check the Country Commercial Guides; Economic Policy and Trade Practices.
For specific information check Trade Statistics available at the International Trade Administration Additional information are available at:
• The National Trade Data Bank (NTDB) contains international trade-related data
• The Bureau of Census provides foreign trade statistics
• Bureau of Economic Analysis provides U.S. useful foreign trade data.
Q. Is there an updated directory of people, organizations and web sites that promotes global business principles and best practices?
A. The publication Resources for Promoting Global Business Principles and Practices: a Directory of People, Organizations, and Web Sites is available through the Environmental Protection Agency.
CBA OFFICE CONTACTS
Commercial Coordinators
Commercial and Business Affairs (E/CBA)
2201 C Street, NW, Room 2318
Washington, DC 20520
Phone: (202) 647-1625
Fax: (202) 647-3953
e-mail: [email protected]
Regional Commercial Coordinators
Bureau of African Affairs (AF)
2201 C Street, NW, Room 5242A
Washington, DC 20520
Phone: (202) 647-3502
Fax: (202) 736-4583
Bureau of East Asian and Pacific Affairs (EAP)
2201 C Street, NW, Room 5317
Washington, DC 20520
Bureau of European and Eurasian Affairs (EUR)
2201 C Street, NW, Room 5424
Washington, DC 20520
Bureau of Near East Affairs (NEA)
2201 C Street, NW, Room 5256
Washington, DC 20520
Phone: (202) 736-7370
Fax: (202) 647-7837
Bureau of South Asia (SA)
2201 C Street, NW, Room 5246
Washington, DC 20520
Phone: (202) 736-4254
Fax: (202) 736-4259
Bureau of Western Hemisphere Affairs (WHA)
2201 C Street, NW, Room 3248
Washington, DC 20520
Phone: (202) 647-1232
Fax: (202) 647-6408
EXAMPLES OF ACCEPTED FORMS FOR ADDRESSING MAIL
It is most important that correspondence to a Foreign Service post be addressed to a section or position rather than to an officer by name. This will eliminate delays resulting from the forwarding of official mail to officers who have transferred. Normally, correspondence concerning commercial matters should be addressed simply "Commercial Section" followed by the name and correct mailing address of the post. (See below for examples of correct mailing addresses.)
Posts with APO/FPO Numbers:
APO/FPO Address*
Name
Organization
PSC or Unit number, Box number
APO AE 09080 or APO AA 34038 or
APO AP 96337
International Address**
Name of Person/Section
American Embassy
P.O. Box 26431***
Manama, Bahrain
Posts without APO/FPO Numbers:
Diplomatic Pouch Address*
Name of Person/Section
Name of Post
Department of State
Washington, D.C. 20521–four digit add-on
(see 9-digit ZIP Code explanation and listing)
International Address**
Name of Person/Section
American Embassy
Jubilaeumstrasse 93***
3005 Bern, Switzerland
* Use domestic postage.
** Use international postage.
*** Use street address only when P.O. box is not supplied.
NOTE: Do not combine any of the above forms (e.g., international plus APO/FPO addresses). This will only result in confusion and possible delays in delivery. Mail sent to the Department for delivery through its pouch system for posts with APO/FPO addresses cannot be accepted and will be returned to the sender.
STATE ZIP CODES
In conjunction with the U.S. Postal Service's system of 9-digit ZIP Codes, the Department of State has assigned a unique 4-digit number to each Foreign Service post. All mail sent through the Department's pouch system (for posts without APO/FPO addresses) should add the 4-digit number to the current ZIP Code 20521. For example, the ZIP Code for Abidjan would be 20521–2010; for Abu Dhabi, 20521–6010. Refer to the following list for each Foreign Service post's unique number.
Abidjan ..........................................................................2010
Abu Dhabi......................................................................6010
Accra ..............................................................................2020
Adana.............................................................................5020
Addis Ababa ..................................................................2030
Algiers............................................................................6030
Almaty ...........................................................................7030
Amman ..........................................................................6050
Amsterdam....................................................................5780
Ankara...........................................................................7000
Antananarivo ................................................................2040
Ashgabat........................................................................7070
Asmara ..........................................................................7170
Asuncion ........................................................................3020
Athens............................................................................7100
Auckland........................................................................4370
Baghdad.........................................................................6060
Baku...............................................................................7050
Bamako..........................................................................2050
Bandar Seri
Begawan.....................................................................4020
Bangkok.........................................................................7200
Bangui ...........................................................................2060
Banjul ............................................................................2070
Barcelona.......................................................................5400
Beijing............................................................................7300
Beirut.............................................................................6070
Belfast............................................................................5360
Belgrade.........................................................................5070
Belize .............................................................................3050
Berlin.............................................................................5090
Bern ...............................................................................5110
Bishkek..........................................................................7040
Bissau ............................................................................2080
Bogota............................................................................3030
Bombay..........................................................................6240
Bonn...............................................................................7400
Brasilia ..........................................................................7500
Bratislava ......................................................................5840
Brazzaville.....................................................................2090
Bridgetown ....................................................................3120
Brussels
(USNATO - M) ...........................................................5230
Brussels (E) ...................................................................7600
Bucharest ......................................................................5260
Budapest........................................................................5270
Buenos Aires .................................................................3130
Bujumbura ....................................................................2100
Bukavu...........................................................................2240
Cairo...............................................................................7700
Calcutta .........................................................................6250
Calgary ..........................................................................5490
Canberra........................................................................7800
Cape Town .....................................................................2480
Caracas ..........................................................................3140
Casablanca ....................................................................6280
Chengdu.........................................................................4080
Chiang Mai ....................................................................4040
Chisinau.........................................................................7080
Ciudad Juarez ...............................................................3270
Cluj-Napoca ...................................................................1315
Colombo .........................................................................6100
Conakry .........................................................................2110
Copenhagen ...................................................................5280
Cotonou..........................................................................2120
Curacao..........................................................................3160
Dakar .............................................................................2130
Damascus.......................................................................6110
Dar Es Salaam ..............................................................2140
Dhahran.........................................................................6310
Dhaka ............................................................................6120
Djibouti ..........................................................................2150
Doha...............................................................................6130
Dubai .............................................................................6020
Dublin ............................................................................5290
Durban...........................................................................2490
Dushanbe.......................................................................7090
Dusseldorf......................................................................5160
Edinburgh......................................................................5370
Florence .........................................................................5670
Frankfurt.......................................................................7900
Freetown........................................................................2160
Fukuoka.........................................................................4310
Gaborone........................................................................2170
Geneva (M) ....................................................................5120
Georgetown....................................................................3170
Grenada .........................................................................3180
Guadalajara...................................................................3280
Guangzhou.....................................................................4090
Guatemala City .............................................................3190
Guayaquil ......................................................................3430
(The) Hague...................................................................5770
Halifax ...........................................................................5500
Hamburg........................................................................5180
Hamilton........................................................................5300
Hanoi..............................................................................4550
Harare............................................................................2180
Havana...........................................................................3200
Helsinki .........................................................................5310
Hermosillo .....................................................................3290
Ho Chi Minh City..........................................................7160
Hong Kong.....................................................................8000
Islamabad ......................................................................8100
Istanbul..........................................................................5030
Jakarta...........................................................................8200
Jeddah............................................................................6320
Jerusalem ......................................................................6350
Johannesburg ................................................................2500
Kampala ........................................................................2190
Karachi.......................................................................... 6150
Kathmandu ................................................................... 6190
Khabarovsk................................................................... 5870
Khartoum...................................................................... 2200
Kiev ............................................................................... 5850
Kigali............................................................................. 2210
Kingston........................................................................ 3210
Kinshasa ....................................................................... 2220
Kolonia .......................................................................... 4120
Krakow.......................................................................... 5140
Kuala Lumpur .............................................................. 4210
Kuwait........................................................................... 6200
Lagos ............................................................................. 8300
La Paz............................................................................ 3220
Lahore ........................................................................... 6160
Leipzig........................................................................... 5860
Libreville ...................................................................... 2270
Lilongwe........................................................................ 2280
Lima .............................................................................. 3230
Lisbon............................................................................ 5320
Ljubljana....................................................................... 7140
Lome.............................................................................. 2300
London........................................................................... 8400
Luanda .......................................................................... 2550
Lusaka........................................................................... 2310
Luxembourg .................................................................. 5380
Madras .......................................................................... 6260
Madrid........................................................................... 8500
Majuro ........................................................................... 4380
Malabo........................................................................... 2320
Managua ....................................................................... 3240
Manama ........................................................................ 6210
Manila ........................................................................... 8600
Maputo .......................................................................... 2330
Marseille ....................................................................... 5600
Maseru .......................................................................... 2340
Matamoros .................................................................... 3300
Mbabane........................................................................ 2350
Melbourne ..................................................................... 4140
Merida ........................................................................... 3320
Mexico City ................................................................... 8700
Milan ............................................................................. 5690
Minsk............................................................................. 7010
Monrovia ....................................................................... 8800
Monterrey...................................................................... 3330
Montevideo.................................................................... 3360
Montreal........................................................................ 5510
Moscow .......................................................................... 5430
Munich .......................................................................... 5190
Muscat........................................................................... 6220
Naha.............................................................................. 4320
Nairobi .......................................................................... 8900
Naples ........................................................................... 5700
Nassau........................................................................... 3370
N'Djamena .................................................................... 2410
New Delhi ..................................................................... 9000
Niamey .......................................................................... 2420
Nice................................................................................ 5610
Nicosia........................................................................... 5450
Nouakchott.................................................................... 2430
Nuevo Laredo................................................................ 3340
Oporto............................................................................ 5330
Osaka-Kobe................................................................... 4330
Oslo................................................................................ 5460
Ottawa........................................................................... 5480
Ouagadougou ................................................................ 2440
Panama City ................................................................. 9100
Paramaribo.................................................................... 3390
Paris............................................................................... 9200
Perth.............................................................................. 4160
Peshawar....................................................................... 6170
Phnom Penh ................................................................. 4540
Ponta Delgada............................................................... 5340
Port-au-Prince............................................................... 3400
Port Louis...................................................................... 2450
Port Moresby................................................................. 4240
Port-of-Spain ................................................................. 3410
Poznan ........................................................................... 5050
Prague ........................................................................... 5630
Praia .............................................................................. 2460
Pretoria ......................................................................... 9300
Pusan............................................................................. 4270
Quebec ........................................................................... 5520
Quito.............................................................................. 3420
Rabat ............................................................................. 9400
Rangoon......................................................................... 4250
Recife ............................................................................. 3080
Reykjavik....................................................................... 5640
Riga................................................................................ 4520
Rio de Janeiro ............................................................... 3090
Riyadh ........................................................................... 6300
Rome.............................................................................. 9500
St. George's.................................................................... 3180
St. Petersburg ............................................................... 5440
San Jose......................................................................... 3440
San Salvador................................................................. 3450
Sanaa............................................................................. 6330
Santiago ........................................................................ 3460
Santo Domingo.............................................................. 3470
Sao Paulo....................................................................... 3110
Sapporo.......................................................................... 4340
Sarajevo......................................................................... 7130
Seoul.............................................................................. 9600
Shanghai ....................................................................... 4100
Shenyang....................................................................... 4110
Singapore ...................................................................... 4280
Skopje ............................................................................ 7120
Sofia............................................................................... 5740
Stockholm...................................................................... 5750
Strasbourg..................................................................... 5620
Surabaya ....................................................................... 4200
Suva............................................................................... 4290
Sydney ........................................................................... 4150
Taipei, AIT .................................................................... 4170
Tallinn ........................................................................... 4530
Tashkent........................................................................ 7110
Tbilisi............................................................................. 7060
Tegucigalpa ................................................................... 3480
Tel Aviv.......................................................................... 9700
Thessaloniki.................................................................. 5060
Tijuana .......................................................................... 3350
Tirana............................................................................ 9510
Tokyo..............................................................................9800
Toronto...........................................................................5530
Trieste............................................................................5720
Tunis..............................................................................6360
Ulaanbaatar .................................................................4410
Valletta ..........................................................................5800
Vancouver ......................................................................5540
Vatican City...................................................................5660
Vienna............................................................................9900
Vientiane .......................................................................4350
Vilnius ...........................................................................4510
Vladivostok....................................................................5880
Warsaw ..........................................................................5010
Wellington .....................................................................4360
Windhoek.......................................................................2540
Yaounde .........................................................................2520
Yekaterinburg................................................................5890
Yerevan..........................................................................7020
Zagreb............................................................................5080
TELEPHONING A FOREIGN SERVICE POST
Below is the procedure for telephoning a Foreign Service Post. American Embassy Canberra is used as an example.
Calling from a U.S. Government Agency:
Dial 9 + international access code + country code + city code + local number
E.g. 9 + 011 + [61] + (6) + 2705000
Others:
Dial international access code + country code + city code + local number Eg. 011 + [61] + (6) + 2705000
NOTE: Some international calls will require operator assistance because the country is not an international dial country. The telephone listing of these countries will not be preceded by a country code and city code (always shown in brackets and parentheses).
Calls to certain points outside the continental U.S. can be dialed in the same manner as long distance. Simply dial the area code or country code and the local number. For these locations, no city code will appear with the telephone number.
IVG USAGE DIAL PREFIX CODES
The International Voice Gateway (IVG) switch is located in Beltsville, Maryland and provided interconnectivity from 99 overseas locations to all Department of State and government agencies located in the Washington, D.C. metropolitan area. Through the use of calling cards, it also enables users to access the FTS networks, GETS, WITS, as well as commercial numbers for international direct dialing at substantially reduced rates.
Abidjan.............................................................................783
Abu Dhabi........................................................................845
Accra ................................................................................366
Algiers..............................................................................928
Almaty .............................................................................927
Amman ............................................................................97
Ankara .............................................................................295
Antananarivo...................................................................590
Ashgabat..........................................................................962
Asmara.............................................................................596
Asuncion ..........................................................................642
Athens..............................................................................869
Baku.................................................................................841
Bamako............................................................................467
Bandar SeriBegawan .....................................................468
Bangkok...........................................................................675
Banjul ..............................................................................591
Barcelona.........................................................................581
Beijing..............................................................................987
Beirut...............................................................................850
Belgrade...........................................................................754
Belize City ............................................................755 & 937
Berlin ...............................................................................292
Bern .................................................................................873
Bishek ..............................................................................964
Bissau ..............................................................................760
Bogota ..............................................................................879
Brandy Station, VA .........................................................490
Brasilia ............................................................................921
Bratislava ........................................................................560
Bridgetown ......................................................................986
Brussels ...........................................................................694
Bucharest.........................................................................877
Budapest..........................................................................990
Buenos Aires....................................................................878
Cairo.................................................................................870
Canberra..........................................................................679
Capetown.........................................................................470
Caracas ............................................................................643
Casablanca ......................................................................748
Chennai............................................................................790
Chiang Mai ......................................................................367
Chisinau...........................................................................548
Ciudad Juarez .................................................................892
Colombo ...........................................................................761
Conakry ...........................................................................257
Copenhagen .....................................................................989
Cotonou............................................................................595
Croughton........................................................................573
Dakar............................................................................... 785
Damascus........................................................................ 737
Dar Es Salaam................................................................ 745
Dhaka.............................................................................. 583
Dili................................................................................... 684
Djibouti............................................................................ 597
Doha ................................................................................ 474
DTSPO ............................................................................ 671
Dublin.............................................................................. 693
Dushanbe ........................................................................ 752
Frankfurt ........................................................................ 568
Ft. Lauderdale ............................................................ 51200
Freetown ......................................................................... 798
FS Charleston ............................................................. 35301
Gaborone ......................................................................... 846
Geneva............................................................................. 493
Georgetown ..................................................................... 747
Guadalajara .................................................................... 893
Guangzhou...................................................................... 285
Guatemala City .............................................................. 799
Guayaquil........................................................................ 756
Hanoi............................................................................... 786
Harare ............................................................................. 778
Havana............................................................................ 333
Helsinki........................................................................... 953
Hermosillo....................................................................... 948
Ho Chi Minh City ........................................................... 381
Hong Kong ...................................................................... 727
Islamabad........................................................................ 787
Istanbul........................................................................... 965
Jakarta ............................................................................ 386
Jeddah ............................................................................. 789
Jerusalem........................................................................ 779
Johannesburg.................................................................. 582
Kabul............................................................................... 599
Kampala.......................................................................... 838
Karachi............................................................................ 922
Kathmandu ..................................................................... 585
Khartoum........................................................................ 937
Kiev ................................................................................. 788
Kigali............................................................................... 988
Kingston.......................................................................... 929
Kinshasa ......................................................................... 934
Kuala Lumpur ................................................................ 984
Kuwait............................................................................. 495
Lagos ............................................................................... 261
La Paz.............................................................................. 547
Libreville......................................................................... 587
Lilongwe.......................................................................... 835
Lima ................................................................................ 549
Lisbon.............................................................................. 884
Ljubljana......................................................................... 762
Lome................................................................................ 888
London............................................................................. 492
Luanda ............................................................................ 676
Lusaka............................................................................. 852
Luxembourg .................................................................... 677
Madrid............................................................................. 559
Managua ......................................................................... 746
Manama .......................................................................... 273
Manila ............................................................................. 678
Manputo .......................................................................... 887
Mbabane.......................................................................... 732
Mexico City...................................................................... 578
Milan ............................................................................... 481
Minsk............................................................................... 577
Monrovia ......................................................................... 766
Monterrey........................................................................ 960
Montevideo...................................................................... 223
Moscow ............................................................................ 435
Mumbai ........................................................................... 791
Munich............................................................................. 923
Muscat............................................................................. 741
Nairobi............................................................................. 871
Nassau............................................................................. 823
Ndjamena........................................................................ 924
New Delhi........................................................................ 840
Niamey ............................................................................ 594
Nicosia............................................................................. 735
Nogales............................................................................ 287
Nouakchott...................................................................... 589
Oslo.................................................................................. 954
Ottawa............................................................................. 834
Panama City ................................................................... 833
Paramaribo...................................................................... 540
Paris................................................................................. 498
Peshawar......................................................................... 588
Phnom Penh.................................................................... 739
Port Louis........................................................................ 593
Port of Spain.................................................................... 363
Port au Prince ................................................................. 271
Prague ............................................................................. 422
Pretoria ........................................................................... 685
Pristina............................................................................ 584
Quito................................................................................ 644
Rabat ............................................................................... 775
Rangoon........................................................................... 260
Reykjavik......................................................................... 682
Riga.................................................................................. 868
Rio de Janeiro ................................................................. 966
Riyadh ............................................................................. 792
Rome................................................................................ 674
San Jose........................................................................... 220
San Salvador................................................................... 830
Sanaa............................................................................... 469
Santiago .......................................................................... 843
Santa Domingo................................................................ 848
Sao Paulo......................................................................... 967
Sarajevo........................................................................... 837
Seoul................................................................................ 725
Shanghai ......................................................................... 959
Singapore ........................................................................ 726
Skopje .............................................................................. 839
Sofia................................................................................. 368
St. Petersburg ................................................................. 375
Stockholm........................................................................ 993
Suva................................................................................. 891
Taipei............................................................................... 844
Tallinn ............................................................................. 969
Tashkent.......................................................................... 793
Tbilisi............................................................................... 997
Tegucigalpa ..................................................................... 539
Tel Aviv ........................................................................... 751
The Hague....................................................................... 361
Tijuana ............................................................................ 361
Tirana.............................................................................. 970
Tokyo ............................................................................... 688
Tunis ............................................................................... 941
Ulaanbaatar.................................................................... 898
USNATO ......................................................................... 641
Valletta............................................................................ 753
Vienna ............................................................................. 872
Vientiane......................................................................... 586
Vilnius ............................................................................. 973
Warsaw............................................................................ 628
Wellington ....................................................................... 847
Windhoek ........................................................................ 622
Yaounde........................................................................... 932
Yekaterinburg ................................................................. 757
Yerevan............................................................................ 996
Zagreb.............................................................................. 444
DEPARTMENT OF COMMERCE DISTRICT OFFICES
ALABAMA
950 22ND Street North, Room 707
Birmingham, AL 35203 205-731-1331
ALASKA
550 W. 7th Ave., Ste 1770
Anchorage, AK 95501
907-271-6237
ARIZONA
2901 N. Central, Ste 970
Phoenix, AZ 85205
602-640-2513
ARKANSAS
425 West Capitol
Little Rock, AR 72201
CALIFORNIA
1706 Chester Ave., Ste 200
Bakersfield, CA 93301
661-637-0136
550 E. Shaw Ave.
Fresno, CA 93710
559-227-6582
84-245 Indio Springs Dr
Indio, CA 92203
760-342-4455
350 So Figueroa St., Ste 509
Los Angeles, CA 90071
213-894-4231
11150 W. Olympic Blvd, #975
Los Angeles, CA 90064
310-235-7104
411 Pacific St, Ste 316A
Monterey, CA 93940
831-641-9850
3300 Irvine Ave, Ste 305
Newport Beach, CA 92660
949-660-1688
530 Water St, Ste 740
Oakland, CA 94607
510-273-7350
2940 Inland Empire St, Ste 121
Ontario, CA 91764
909-466-4134
917 7th St., 2nd Floor
Sacramento, CA 95814
916-498-5155
6363 Greenwich Dr, Ste 230
San Diego, CA 92123
619-557-5395
250 Montgomery St, 14th floor
San Francisco, CA 94104
415-705-2300
152 N. Third St, Ste 550
San Jose, CA 95113
408-271-7300
4040 Civic Center Dr., Ste 200
San Rafael, CA 94903
415-492-4546
5700 Ralston St., Ste 310
Ventura, CA 93003
805-676-1573
COLORADO
1625 Broadway, Ste 680
Denver, CO 80202
303-844-6001
CONNECTICUTT
213 Court St., Ste 903
Middletown, CT 06457
860-638-6950
WASHINGTON DC
14th & Constitution Ave, NW
Washington, DC 20230
202-482-3917
DELAWARE
Served by the Philadelphia EAC.
FLORIDA
1130 Cleveland St
Clearwater, FL 33755
727-893-3738
200 E Las Olas Blvd., Ste 1600
Ft. Lauderdale, FL 33301
954-356-6640
United States Export Assistance Center
5835 Blue Lagoon Drive, Suite 203
Miami, FL 33126
305-526-7425
20 E. Robinson St., Ste 1270
Orlando, FL 32801
407-648-6235
325 John Knox Rd, #201
Tallahassee, FL 32303
850-942-9635
GEORGIA
285 Peachtree Center Ave., Ste 900
Atlanta, GA 30303
404-657-1900
6001 Chatham Center Dr., Ste 100
Savannah, GA 31405
912-652-4204
HAWAII
1001 Bishop St.
Pacific Tower, Ste 1140
Honolulu, HI 96813
808-522-8040
IDAHO
700 West State St., 2nd Floor
Boise, ID 83720
208-334-3857
ILLINOIS
55 West Monroe, Ste 2440
Chicago, IL 60603
312-353-8040
28055 Ashley Circle, Suite 212
Libertyville, IL 60048
847-327-9082
922 N. Glenwood Ave.
Jobst Hall, Room 141
Peoria, IL 61606
309-671-7815
515 N. Court St.
Rockford, IL 61110
815-987-8123
INDIANA
11405 N. Pennsylvania St.
Ste 106
Carmel, IN 46032
317-582-2300
IOWA
700 Locust St, Ste 100
Des Moines, IA 50309
515-288-8614
KANSAS
209 East William, Ste 300
Wichita, KS 67214
316-263-4067
KENTUCKY
40 E. Main St
Lexington, KY 40507
859-225-7001
601 W. Broadway, Room 634B
Louisville, KY 40202
502-582-5066
2292 S. Highway 27, Ste 240
Somerset, KY 42501
606-677-6160
LOUISIANA
365 Canal St., Ste 1170
New Orleans, LA 70130
504-589-6546
One University Place
Shreveport, LA 71115
318-676-3064
MAINE
511 Congress St
Portland, ME 04101
207-541-7400
MARYLAND
401 E. Pratt St., Ste 2432
Baltimore, MD 21202
410-962-4539
MASSACHUSETTS
164 Northern Ave., Ste 307
Boston, MA 02210
617-424-5990
MICHIGAN
211 West Fort St, Ste 2220
Detroit, MI 48226
313-226-3650
401 W. Fulton St.
Suite 309C
Grand Rapids, MI 49504
616-458-3564
Oakland Pointe Office Building
250 Elizabeth Lake Rd., Suite 1300 West
Pontiac, MI 48341
248-975-9600
c/o EMU College of Business
300 W. Michigan Avenue
Suite 306G Owen
Ypsilanti, Michigan 48197
MINNESOTA
45 South 7th St, Ste 2240
Minneapolis, MN 55402
612-348-1638
MISSISSIPPI
175 East Capitol St., Ste 255
Jackson, MS 39201
601-965-4130
MISSOURI
2345 Grand, Ste 650
Kansas City, MO 64108
816-426-6285
8182 Maryland Ave, Ste 303
St. Louis, MO 63105
314-425-3302
MONTANA
P.O. Box 7487
Missoula, MT 59807
406-542-6656
NEBRASKA
11133-35 "O" St
Omaha, NE 68137
402-597-0193
NEVADA
400 Las Vegas Blvd
Las Vegas, NV 89101
702-229-1157
1755 E. Plumb Ln, Ste 152
Reno, NV 89502
775-784-5203
NEW HAMPSHIRE
17 New Hampshire Ave
Portsmouth, NH 03801
603-334-6074
NEW JERSEY
3131 Princeton Pike
Bldg. 4, Ste 105
Lawrenceville, NJ 08648
609-989-2100
744 Broad St., Ste 1505
Newark, NJ 07102
973-645-4682
NEW MEXICO
1100 St. Francis Dr.
Santa Fe, NM 87505
505-827-0350
NEW YORK
111 West Huron
Buffalo, NY 14202
716-551-4191
163 W. 125th St., Ste 904
New York City, NY 10027
212-860-6200
1550 Franklin Ave, Room 207
Mineola, NY 11501
516-739-1765
20 Exchange Place, 40th Floor
New York, NY 10005
212-809-2642
400 Andrews St., Ste 710
Rochester, NY 14604
716-263-6480
707 Westchester Ave, Ste 209
White Plains, NY 10601
914-682-6712
NORTH CAROLINA
521 E. Morehead St., Ste 435
Charlotte, NC 28202
704-333-4886
342 North Elm St., 2nd Floor
Greensboro, NC 27401
336-333-5345
5 West Hargett St., Ste 600
Raleigh, NC 27601
919-715-7373
NORTH DAKOTA
Served by the Minneapolis EAC.
OHIO
One Cascade Plaza
17th Floor
Akron, OH 44308
330-237-1264
36 E. Seventh St
Cincinnati, OH 45202
513-684-2944
600 Superior Ave., Ste 700
Cleveland, OH 44115
216-522-4750
280 North High St, Ste 1400
Columbus, OH 43215
614-365-9510
300 Madison Ave, #270
Toledo, OH 43604
419-241-0683
OKLAHOMA
301 NW 63rd, Ste 330
Oklahoma City, OK 73116
405-608-5302
700 N. Greenwood Ave, Ste 1400
Tulsa, OK 74106
918-581-7650
OREGON
1401 Williamette St
Eugene, OR 97401
541-242-2384
121 SW Salmon St., Ste 242
Portland, OR 97204
503-326-3001
PENNSYLVANIA
228 Walnut St., #850
P.O. Box 11698
Harrisburg, PA 17108
717-221-4510
The Curtis Center
Ste 580 West
Independence Square West
Philadelphia, PA 19106
215-597-6101
2002 Federal Building
1000 Liberty Ave
Pittsburgh, PA 15222
412-395-5050
PUERTO RICO
525 FD Roosevelt Ave, Ste 505
San Juan, Puerto Rico 00918
787-766-5555
RHODE ISLAND
One West Exchange St.
Providence, RI 02903
401-528-5104
SOUTH CAROLINA
5300 International Blvd, #201C
Charleston, SC 29418
843-760-3794
1201 Main St., Ste 1720
Columbia, SC 29201
803-765-5345
555 N. Pleasantburg Dr.
Bldg. 1, Ste 109
Greenville, SC 29607
864-271-1976
SOUTH DAKOTA
Augustana College
2001 S. Summit Ave.
Madsen Center, Room 122
Sioux Falls, SD 57197
605-330-4264
TENNESSEE
Knoxville
601 W. Summit Hill Dr., Ste 300
Knoxville, TN 37902
865-545-4637
650 E. Parkway St., Ste 348
Memphis, TN 38104
901-323-1543
211 Commerce St.
3rd Floor, Ste 100
Nashville, TN 37201
615-259-6060
TEXAS
2000 East Lamar Blvd., Ste 430
Arlington, TX 76006
817-277-1313
1700 Congress Ave, 2nd Floor
Austin, TX 78701
512-916-5939
711 Houston St.
Fort Worth, TX 76102
817-212-2673
15600 JFK Boulevard, Ste. 530
Houston, TX 77032
281-449-9417
203 South St., Ste 360
San Antonio, TX 78205
210-228-9878
UTAH
324 S. State St., Ste 221
Salt Lake City, UT 84111
801-524-5116
VERMONT
National Life Building
6th Floor
Montpelier, VT 05620
802-828-4508
VIRGINIA
1401 Wilson Blvd., Ste 1225
Arlington, VA 22209
703-524-2885
400 N. 8th St., Ste 540
PO Box 10026
Richmond, VA 23240
804-771-2246
WASHINGTON
2601 4th Ave., Ste 320
Seattle, WA 98121
206-553-5615
801 W. Riverside Ave., Ste 400
Spokane, WA 99201
509-353-2625
950 Pacific Ave., Ste 410
Tacoma, WA 98402
253-593-6736
WEST VIRGINIA
405 Capital St., Ste 807
Charleston, WV 25300
304-347-5123
316 Washington Ave
Wheeling, WV 26003
304-243-5493
WISCONSIN
517 E. Wisconsin Ave., Room 596
Milwaukee, WI 53202
414-297-3473
WYOMING
Served by the Denver export Assistance Center.
Regional Offices
Eastern Region
Baltimore
401 E. Pratt Street, ZIP: 21202
Tel.: (410) 962–4539
Mid–Eastern Region
36 East 7th Street, Suite 2025
Cincinnati, OH, ZIP: 45202
Tel.: (513) 684–2944
Mid–Western Region
8182 Maryland Avenue, Suite 303,
St. Louis, MO, ZIP: 63105
Tel.: (314) 425–3302
Western Region
250 Montgomery St., 14th Fl.,
San Francisco, CA, ZIP: 94104
Tel.: (415) 705–2300