Service Corps of Retired Executives (SCORE)
Service Corps of Retired Executives (SCORE)
The Service Corps of Retired Executives (SCORE) is a national non-profit organization that counsels business owners and aspiring entrepreneurs. There are 389 SCORE chapters throughout the United States offering counseling services to small businesses in all areas at no charge to the client. There is no membership requirement to receive SCORE counseling—a phone call to make an appointment with a local SCORE chapter is sufficient to put the small business owner in touch with this valuable organization.
SCORE was founded in 1964 specifically to provide business counseling to entrepreneurs. A national non-profit organization, SCORE is funded primarily by the U.S. Small Business Administration (founded in 1953). The group is made up of more than 10,000 active and retired business executives familiar with all areas of business management. This group donates its services, conducting one-to-one counseling as well as team counseling and training sessions. SCORE provides assistance to an estimated 300,000 plus would-be entrepreneurs and business owners annually. According to the SCORE Web site, the organization has helped 7.2 million small businesses since its founding.
Mission and Programs
According to SCORE, volunteers "serve as 'Counselors to America's Small Business.'" The volunteer members of the organization are "dedicated to entrepreneur education and the formation, growth and success of small business nationwide."
SCORE counselors provide general business advice on all aspects of business formation and management. This service is provided free of charge and in confidential fashion. Counselors may assist in anything from investigating market potential for a product or service to providing guidance on cash flow management. They may provide insight into how to start or operate a business, how to buy a business or franchise, or how to sell a business. Volunteers also review business plans, often offering suggestions before the plans are submitted to a bank for financing consideration (in one survey of SCORE offices in 14 states, 27 percent of respondents indicated they delayed or canceled plans to start their own business after talking with a SCORE counselor, usually because the meetings illuminated shortcomings in training or strategy). Finally, individual SCORE offices offer free and confidential counseling and business advice via electronic mail on the Internet. According to the organization, these e-mail counseling sessions are its fastest growing service (SCORE offices conducted 75,000 such sessions in 2000).
SCORE also holds workshops throughout the country. Workshops and seminars on specialized areas of business training such as writing business plans, inventory control, advertising, financing and international trade are available at reduced cost (usually a nominal fee of $100 or so, to cover cost of facilities and materials). For more information on this and other SCORE services, the organization maintains a Web site (www.score.org) detailing its offerings.
SCORE volunteers are usually between the ages of 60 and 70, but there is no age limit for a volunteer. Retired executives interested in joining SCORE fill out a formal application and usually supply a resume for consideration by their local chapter. There is a 90 day probation period during which performance is monitored. To insure quality, SCORE counselors are matched to cases according to the type of business or client seeking advice and the counselor's area of specialty. SCORE is not an employment service, however. Members may give advice, but may not accept positions with client companies, nor may they direct a business owner to individuals or firms which may provide employees. SCORE's main function is to provide free advice to small businesses.
Aglar, Robert. "SCORE: America's Small Business Counselors Score with Professional, Confidential, No-Cost Counseling." Denver Business Journal. 26 May 2000.
Broome, Jr., J. "SCORE's Impact on Small Firms." Nation's Business. January 1999.
Campanelli, Melissa. "Getting Good Advice." Sales and Marketing Management. March 1995.
Dawkins, Pam. "SCORE Pays Big Dividends." Connecticut Post 3 May 2005.
"Explore SCORE." SCORE Counselors to America's Small Business. Available from http://www.score.org/explore_score.html. Retrieved on 6 June 2006.
"SCORE Volunteers Score Kudos from Businesses." The Bellingham Herald. 15 October 2005.
Hillstrom, Northern Lights
updated by Magee, ECDI
"Service Corps of Retired Executives (SCORE)." Encyclopedia of Small Business. . Encyclopedia.com. (January 23, 2019). https://www.encyclopedia.com/entrepreneurs/encyclopedias-almanacs-transcripts-and-maps/service-corps-retired-executives-score
"Service Corps of Retired Executives (SCORE)." Encyclopedia of Small Business. . Retrieved January 23, 2019 from Encyclopedia.com: https://www.encyclopedia.com/entrepreneurs/encyclopedias-almanacs-transcripts-and-maps/service-corps-retired-executives-score
Encyclopedia.com gives you the ability to cite reference entries and articles according to common styles from the Modern Language Association (MLA), The Chicago Manual of Style, and the American Psychological Association (APA).
Within the “Cite this article” tool, pick a style to see how all available information looks when formatted according to that style. Then, copy and paste the text into your bibliography or works cited list.
Because each style has its own formatting nuances that evolve over time and not all information is available for every reference entry or article, Encyclopedia.com cannot guarantee each citation it generates. Therefore, it’s best to use Encyclopedia.com citations as a starting point before checking the style against your school or publication’s requirements and the most-recent information available at these sites:
Modern Language Association
The Chicago Manual of Style
American Psychological Association
- Most online reference entries and articles do not have page numbers. Therefore, that information is unavailable for most Encyclopedia.com content. However, the date of retrieval is often important. Refer to each style’s convention regarding the best way to format page numbers and retrieval dates.
- In addition to the MLA, Chicago, and APA styles, your school, university, publication, or institution may have its own requirements for citations. Therefore, be sure to refer to those guidelines when editing your bibliography or works cited list.