Case Study: SafeMatch® biometric patient ID at Urban Health Plan

Urban Health Plan (UHP), a group of clinics in New York City, uses the SafeMatch® iris identification system to instantly identify patients and locate their medical records. The patient looks at a handheld camera and her record is immediately displayed. This case study shows how UHP implemented the SafeMatch® ID system with its eClinicalWorks electronic medical record system. The results obtained include: eliminating mistakes with records, preventing medical errors, improving patient service, and preventing fraud and medical identity theft. The same system can also identify staff for fast, secure log-in to electronic systems.