Farm Credit Services of America

Farm Credit Services of America made Pivotal CRM the nervous system for their customer relationship management program. Today FCSAmerica presents a unified view of the customer across the organization—including field sales representatives, retail office employees, and management. Across all direct communications channels, including email, phone, and face-to-face, Pivotal CRM is integrated with numerous back-end database systems, supports business change seamlessly with no end-user disruption, and is optimized for Intel®, Microsoft®, and the Internet.