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customer customer
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Customer service Customer service
Customer Service The term "customer service" encompasses a variety of techniques used by businesses to ensure the satisfaction of a customer, from friendly and attentive staff to prompt response when confronted with product defects. Successful small business owners often cite customer service as... Read more
The Custom of the Country The Custom of the Country
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Churn Churn
CHURN An increasingly pressing concern among e-commerce businesses of all types, churn refers to the inability of firms to maintain a consistent, longtime, loyal relationship with their customers. More specifically, churn is the turnover of a customer base as customers allow their accounts to lapse... Read more
Onyx Software Corp Onyx Software Corp
Onyx Software Corporation 3180 139th Avenue Southeast, Suite 500Bellevue, Washington 98005-4091U.S.A.Telephone: (425) 451-8060Toll Free: (888) 275-6699Fax: (425) 451-8277Web site: http://www.onyx.com Public CompanyIncorporated: 1994Employees: 450Sales: $69.4 million (2002)Stock Exchanges:... Read more
Value Creation Value Creation
VALUE CREATION In order for customers to visit Web sites, make initial online purchases, and then develop into return customers, companies must provide them with good reasons for doing so. In general, value creation is the process companies use to make their Web sites destinations of choice,... Read more
United States Customs Service United States Customs Service
Customs Service, United States ¦ JUDSON KNIGHT One of the oldest bureaus of the federal government, the United States Customs Service was founded in the first year of George Washington's presidency, and for decades the tariffs it collected funded virtually all government... Read more
CSG Systems International Inc CSG Systems International Inc
CSG Systems International, Inc. 7887 E. Belleview Avenue, Suite 1000Englewood, Colorado 80111U.S.A.Telephone: (303) 796-2850Toll Free: (800) 366-2744Fax: (303) 804-4088Web site: http://www.csgsystems.com Public CompanyIncorporated: 1994 as CSG Holdings, Inc.Employees: 2,549Sales: $529.7 million... Read more
Comtech Telecommunications Corp Comtech Telecommunications Corp
Comtech Telecommunications Corp. 105 Baylis RoadMelville, New York 11747U.S.A.Telephone: 9631) 777-8900Fax: (631) 777-8877Web site: http://www.comtechtel.com Public CompanyIncorporated: 1967 as Comtech Laboratories, Inc.Employees: 842Sales: $307.9 million (2005)Stock Exchanges: NASDAQTicker... Read more
Transaction Systems Architects Inc Transaction Systems Architects Inc
Transaction Systems Architects, Inc. 224 South 108th AvenueOmaha, Nebraska 68154-2684U.S.A.Telephone: (402) 334-5101Fax: (402) 390-8077Web site: http://www.tsainc.com Public CompanyIncorporated: 1975 as Applied Communications Inc.Employees: 1,674Sales: $313.24 million (2005)Stock Exchanges:... Read more

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