Mission control

Training & Development | July 1, 1996| | Copyright

An effective team mission statement defines who the team is, what the team does, and why. Here's how you can turn this often dreaded exercise into a worthwhile task.

MOST OF US HAVE been through the experience of building a mission statement. The process usually goes like this: First someone decides it's time to come up with a team or department mission statement. Then we spend hours, even days, in a conference room (or if we're lucky a plush "retreat") locked in heated, but mostly semantic, debates over the selection of adverbs, conjunctions, or appropriate typeface. Finally, we come away ...

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