A STRUCTURAL EQUATION MODEL OF SUPPLY CHAIN MANAGEMENT STRATEGIES AND FIRM PERFORMANCE From: Journal of Business Logistics | Date: January 1, 2004| Author: Wisner, Joel D | Copyright Council of Logistics Management 2004. Provided by ProQuest LLC.Copyright information

1 Global Process Standardization: A Case Study

Karl B. Manrodt and Kate Vitasek

Meeting the needs of customers has always been a challenge. It is even more so for suppliers who serve customers across the world, and where the customer expects standardized processes - regardless of the country. While it is challenging to standardize critical processes in a domestic market, it is more challenging in the global, or transnational, market. This paper uses a case study to share how one...

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