Professional Apology: Dilemma or Opportunity?

From: American Journal of Pharmaceutical Education | Date: January 1, 2003| Author: Van Dusen, Virgil; Spies, Alan | Copyright information

Society uses the apology, an expression of remorse, as a means to address wrongs. The legal system may view the apology as an admission against personal interest, and as a result, some states' legislation now limits the admission of an apology in determining guilt. Ethically, the apology may be a necessary tool to reestablish a relationship. The action of an apology involves not only legal and ethical issues, but also the practical issue of effective delivery. This article explores issues sur...

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