BroadQuest introduces customer information portal application

From: Call Center Solutions | Date: April 1, 1999| Author: | Copyright information

Certainly corporations collect mountains of information about their customers, but the main business problem has always been getting the right information to the right people at the right time. Addressing the dilemma, BroadQuest, Inc. has released BroadQuest 2.0, a browser-based enterprise application designed to give employees, partners and customers self-service access to Eve customer information through a single point of access called a Customer Information Portal. The BroadQuest Customer Information Portal is designed to let users rapidly search and summarize customer information from all ...

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