Understanding the service economy

From: Dollars & Sense | Date: September 1, 1999| Author: | Copyright information

NEW RULES FOR A NEW ECONOMY EMPLOYMENT AND OPPORTUNITY IN POSTINDUSTRIAL AMERICA

by Stephen A. Herzenberg, John A. Alic, and Howard Wial Cornell University Press, 1998

Books on work in the United States focus disproportionately on manufacturing. We read over and over about employee participation in auto manufacturing, networks in the computer industry, and the new apparel sweatshops. Important subjects all, but today over three-quarters of the U.S. workforce (and similar proportions in other industrialized countries) toil in the service sectorpreparing and serving food, teaching, nursing, ...

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