Using outlier events to monitor test turnaround time: A college of American Pathologists Q-Probes study in 496 laboratories

From: Archives of Pathology & Laboratory Medicine | Date: July 1, 1999| Author: | Copyright information

* Objectives.-To determine the causes of excessive test turnaround time (TAT) and to identify methods of improvement by studying reasons for those tests reported in excess of 70 minutes from the time the test was ordered (ie, outliers).

Design.-Self-directed data-gathering of stat outlier TAT events from intensive care units and emergency departments, with descriptive parameters associated with each event and additional descriptive parameters associated with the participant.

Participants-Laboratories enrolled in the 1996 College of American Pathologists Q-Probes program. Main Outcome ...

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