TL 9000 quality system requirements rooted in ISO 9001

From: Quality Progress | Date: June 1, 1999| Author: | Copyright information

The new telecommunications industry standard takes shape

TL 9000 is a new set of telecommunications quality system requirements based on ISO 9001 and incorporating performance measurements or metrics. It has been in development since January 1998.

The development effort has been led by the Quality Excellence for Suppliers of Telecommunications Leadership Forum (QuEST Forum), made up of the world's leading telecommunications service providers (TSPs) and their suppliers.

The QuEST Forum and its work came about in an effort to reduce the annual cost of poor quality within the ...

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