Measuring Business Performance

From: Supply Management | Date: February 18, 1999| Author: | Copyright information

Measuring Business Performance

Author: Andy Neely

ISBN: 0 86197 055 2

Price: L20

It sometimes seems that everybody who talks about measurement uses Lord Kelvin's quote: "When you can measure what you are speaking about, and express it in numbers, you know something about it otherwise your knowledge is of a meagre and unsatisfactory kind." Less well known are his two quotes that "X-rays will prove to be a hoax" and "I have not the smallest molecule of faith in aerial navigation other than ballooning". Doh!

As someone who is obsessed with the subject of measurement and business ...

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