Electronic Mail between Nurses and Patients: Protecting Privacy & Safety

From: AAACN Viewpoint | Date: September 1, 2007| Author: Rodriguez, Elizabeth S | Copyright information

Electronic mail (e-mail) has revolutionized the way people communicate, but health care professionals are slow adopters despite the fact that many patients would like to communicate with their health care professionals through e-mail. Barriers to overcoming this reluctance to use electronic patient communication are a result of the lack of specific guidelines to address concerns about the safety, confidentiality, and documentation of this communication. At Memorial Sloan Kettering Cancer Cent...

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