THE INTERACTION OF INTERNAL AND DOWNSTREAM INTEGRATION AND ITS ASSOCIATION WITH PERFORMANCE

From: Journal of Business Logistics | Date: July 1, 2006| Author: Iyer, Karthik N S; Germain, Richard | Copyright information

INTRODUCTION

Do internal and external integration affect logistical and organizational performance? If so, then which type of integration affects performance and which type of performance is affected by integration? Recent papers in the Journal of Business Logistics and elsewhere address the link of integration with performance. As illustrated in Figure 1, three distinct theoretical approaches are identifiable: (1) the individual effects model; (2) the causal chain approach; and (3) th...

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