The "A" List of Emotions in Mediation from Anxiety to Agreement

From: Dispute Resolution Journal | Date: February 1, 2006| Author: | Copyright information

Find out about the emotional stages that most parties experience as they progress through the mediation process.

Going through employment mediation is an emotional experience that brings to the surface pent-up feelings aroused by a conflict in the workplace. Indeed, I often think that the emotions expressed in mediation can be measured by the number of Kleenex the parties ask for during the process. (I keep a large supply handy.) In my practice as an employment mediator, I have observed many different kinds of emotions in both parties, but particularly in the claimant employee. Sometimes it ...

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