 "Telegraph - Herald (Dubuque)")
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Pawnbrokers can offer loans, merchandise
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Question: How does a pawnbroker's business work?
Answer: Pawnbrokers lend money on items of value ranging from gold
and diamond jewelry to musical instruments, TVs, tools, household
items, etc. Because the customer is providing collateral, there is no
need to do a credit check.
A typical loan is small, averaging $75 to $100. The interest rate
charged by a pawnbroker is controlled by the state and varies across
the nation. The pawnbroker also is required to hold the merchandise
fo...
Related newspaper, magazine, and journal articles from HighBeam Research
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TURNING CUSTOMER SERVICE INTO A MARKETING TOOL.(Brief Article)
Circulation Management
; Kendra L. Darko is senior editor of CM/Circulation Management. This article is based on presentations at the Circulation Management Conference & Expo and interviews with publishing executives. As acquisition costs mount, customer service, once viewed mainly as a cost center, is getting serious
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MAKING CUSTOMER SERVICE A STRATEGIC PARTNER.
Circulation Management
; Processing orders, dealing with complaints, updating addresses and handling renewals are the first things that spring to mind when one thinks of customer service. However, in recent years, the circulation service function within many companies has expanded to include up-selling and cross-selling as
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Customer service: back to basics is better.
Public Management
; Not customer service again! We tried training, but it didn't work. Besides, we don't have the money for customer service programs in these tough times! Sound familiar? Attention to customer service seems to ebb and flow with the economic cycle. We seem to pay attention to the issue when budgets are
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Citywide Customer Service in Peoria.(providing better services to the citizens.)
Public Management
; Citizens living in Peoria, Illinois, have long wanted and expected service equal to or exceeding the standards set by top-performing private organizations, so the concept of customer service is not new to the city. Peoria's managers and employees are encouraged to examine their respective customer
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NATIONAL CUSTOMER SERVICE AWARDS 2002: Service excellence is `the holy grail' Awards show that customer satisfaction is vital for businesses, says Kate Hilpern
The Independent on Sunday
; usinesses are increasingly expected to provide shareholders with detailed information on the quality of their customer service, with a fast-growing number dedicating a specific section of their annual report to this area. This is the message of the National Customer Service Awards 2002, held at the
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 "The Post-Standard (Syracuse, NY)")
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CUSTOMER SERVICE WORKERS DO MANY THINGS.(Business)(Learn to work)(Column)
The Post-Standard (Syracuse, NY)
; Byline: REBECCA LIVENGOOD CONTRIBUTING WRITER Q) What is involved in a customer service job? A) Many industries employ customer service representatives to work with customers, either on the phone or in person. They process orders, make changes in customer records, resolve billing and service
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Customer service planning is essential to developing info center procedures: your staff needs to know how to work with clients--and your clients need to know what to expect.(INFO BUSINESS)
Information Outlook
; Customer service underlies everything we do in the special library, from how we structure ourselves to the methods we employ to make information readily available to our users, and more. Much of the customer service foundation is implicit in the work itself. We wouldn't do it if we didn't have
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DEFENDER OF CUSTOMER SERVICE
The Gazette
; Bad customer service is rarely forgotten. In fact, the experience often gets repeated to friends and family. But on-the-job rudeness, unhelpfulness and inattention to customers are becoming the norm, says consultant Bobbi Paine, who specializes in teaching companies how to deliver exceptional
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Customer service
Agency Sales
; A responsibility for agents and manufacturers A manufacturer told us, "Customer service is everybody's business." And an agent said, "The real goal of customer service is to cut down on complaints and to build up repeat business." You could read dozens of books and articles on the subjects, but we
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Customer service: Is there a commitment?(Taking Stock)
Business Insurance
; Byline: Myron M. Picoult On Oct. 8, 2007, Business Insurance published an article that I wrote on customer service problems, which I believe persist in American industry. These problems have clearly infiltrated some insurers. Subsequent to the publication of the piece, I was forwarded a letter from
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