Giving proper negative feedback From: New Straits Times | Date: October 1, 2005| Author: | . Provided by ProQuest LLC.Copyright information

Gwendlyn Wordsworth
New Straits Times
10-01-2005
Giving proper negative feedback
Byline: Gwendlyn Wordsworth
Edition: Main/Lifestyle

TOP management usually dreads negative feedback as they are more focussed

on success stories. Truth, however bitter, has still to be coped with.
"Jane, you ignorant slut." No one who heard Dan Ackroyd make that

statement on the early Saturday Night Live shows had any doubt that he

was about to strongly disagree with whatever Jane Curtin had just said.

The problem was he was going to disagree not with what was said, but with

who said it. That's not the way to ...

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