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Customers and commitment. (includes anecdotes and related article on corporate responsibility)
Communication World
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December 1, 1990|
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COPYRIGHT 1990 International Association of Business Communicators. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group.
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CUSTOMERS and COMMITMENT
IT PAYS TO LISTEN
Leaders of winning organizations know the strong connection between the quality of their communication with employees and the quality of their products and services to customers.
That's why they manage communication to generate employee commitment to the customer.
What does the employee-customer linkage look like? We've studied many companies that are winners in their industries. Here's a model of what we've found:
* When information is properly managed, members of the organization ...
 "Albany Times Union (Albany, NY)")
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Albany County calendar.(Capital Region)(Calendar)
Newspaper article from: Albany Times Union (Albany, NY)
; ...Pharmaceuticals and the Internet Where: Room 200, Albany Law School, 80 New Scotland Ave., Albany When: 8:45 a.m.-5 p.m. Contact...Where: University Club, 141 Washington Ave., Albany When: 11:45 a.m. Cost: $15 (includes...
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Albany International Corp.(SPECIAL ADVERTISING SECTION)(Advertisement)
Magazine article from: Solutions - for People, Processes and Paper
; ...Founded in 1895 and headquartered in Albany, New York, Albany International manufactures a complete...Jarvenpaa, Finland (Press Fabrics) Albany International Pty. Ltd. P.O. Box 417 Gosford, New South Wales 2250 Australia Tel...
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albany county calendar.(Capital Region)(Calendar)
Newspaper article from: Albany Times Union (Albany, NY)
; ...president of TSA of Greater New York State, and Marge...Museum, University at Albany, 1400 Washington Ave., Albany When: 7 p.m. Cost...Advocacy Association of New York State's annual conference Where: Albany Marriott Hotel, 189 Wolf...
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All roads lead to Albany; Across this great nation, towns and cities share a great name.(Life-Today)
Newspaper article from: Albany Times Union (Albany, NY)
; ...where it doesn't snow. Albany, USA California Georgia...Minnesota Missouri Nebraska New Hampshire New York Ohio...Vermont Wisconsin Wyoming Albany, around the world Australia...who were from upstate New York. Albany, Calif. ... Named...
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ALBANY CONTRIBUTED MUCH TO WAR EFFORTS.(TRICENTENNIAL)
Newspaper article from: Albany Times Union (Albany, NY)
; ...christening of the first USS Albany during the Spanish-American...1960s, the last 100 years in New York's capital city have been...battle. Sculpted by the late Albany artist Dave Lithgow, the statue...1899, claimed its share of Albany lives, although the volunteers...
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ALBANY COUNTY CALENDAR.(Capital Region)(Calendar)
Newspaper article from: Albany Times Union (Albany, NY)
; ...Contact: 436-3663, Ext. 204 Notes: Albany County Family Court Judge W. Dennis Duggan...Murder at Cherry Hill: Law and Order in 1827 Albany, New York." CAPTION(S): TIMES UNION ARCHIVE Albany County Family Court Judge W. Dennis Duggan...
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Albany County Calendar.(Capital Region)(Calendar)
Newspaper article from: Albany Times Union (Albany, NY)
; ...townofbethlehem.org The New York State 911 Board...Services, 4 Tower Place, Albany When: 9:30 a.m...Sanford Town Library, 629 Albany Shaker Road, Loudonville...Two Years Can Make: The New York State Woman Suffrage...Empire State Plaza, Albany When: 12:15-1:15...
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Albany county calendar.(Capital Region)(Calendar)
Newspaper article from: Albany Times Union (Albany, NY)
; ...161 Washington Ave., Albany When: 7:30 p.m...3380 or http://www.albany publiclibrary.org Notes: Discussion of "1491: New Revelations of the Americas...Temple Israel, 600 New Scotland Ave., Albany When: 12-1:30 p...
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Albany International Corp.(Worldwide Corporate Profiles: SPECIAL ADVERTISING SECTION)(Advertisement)
Magazine article from: Solutions - for People, Processes and Paper
; ...Founded in 1895 and headquartered in Albany, New York, Albany International manufactures a complete...Jarvenpaa, Finland (Press Fabrics) Albany International Pty. Ltd. P.O. Box 417 Gosford, New South Wales 2250 Australia Tel...
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ALBANY STILL ACTING LIKE AN OLD CITY.(PERSPECTIVE)
Newspaper article from: Albany Times Union (Albany, NY)
; ...Van Buren once lived. Historic Albany and preservation architect Jim...the structures will have 11 new residential and four commercial units. Historic Albany is rising to other challenges. It helped the Albany Catholic Diocese apply for a...
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