Building social contracts: with 51% of the British population believing they can make a difference to how responsibly a company behaves, Linda Bishop urges brand managers to set higher ethical standards. (Brand Papers).(Brief Article)

Brand Strategy | July 1, 2002| | Copyright

Brands are an easy target for direct action, political pressure and explicit consumer boycotts in the name of environmental concerns, anti-globalisation and human rights abuses.

In the face of strong pressure, managers cannot afford to be complacent about the impact of rising antagonism against their organisations or their brands. In order for organisations to survive in progressively more turbulent social environments which are becoming the norm, they need to act according to values that align them with the expectations of society.

In a MORI survey over ...

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