Everyone's a critic: but that's a good thing. Offering and accepting criticism can be a challenge, but it can also be a powerful tool for improvement.

CMA Management | July 1, 2002| | Copyright

All too often, we veil or tone down our criticism because we fear the reactions that it may elicit. And yet, anyone can learn to manage criticism, to offer it with tact and self-assurance and to accept others' criticism with an open mind and a willingness to improve oneself.

Generally speaking, in teams that have to improve quickly, the members of the team go through a stage of critiquing each other, often in a destructive manner. In such a situation, they eventually resign themselves to avoiding criticism altogether. By doing this, the team wallows in its own ...

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