Never a dull moment: In a market that doesn't remain static a bit, service providers have never stopped evolving to meet their customers' needs. (Strategic Outlook). From: Internet World | Date: May 1, 2002| Author: Zipperer, John | COPYRIGHT 2002 Penton Media, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group.Copyright information

NOT EVERY CUSTOMER WANTS TO HEAR THAT A SOLUTIONS PROVIDER can deliver the moon. In fact, promises of being able to do everything can do more than just create skepticism; it can become a reason not to use a particular company's offerings. That was the case when Publishers Clearing House was looking for a hosting provider. A lot of service providers told the subscriptions-and-sweepstakes company that they could handle any platform available. Digex specified a few platforms that it s...

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