Values for human-to-human reference. From: Library Trends | Date: September 22, 2001| Author: Gorman, Michael | COPYRIGHT 2001 University of Illinois at Urbana-Champaign. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group.Copyright information

ABSTRACT

DEFINES "VALUES" AND LISTS THE EIGHT VALUES derived by the author in an earlier work. Gives a brief history of the evolution of human-to-human reference service and discusses its future. Relates each of the author's eight values to the practice of human-to-human reference. Concludes with some thoughts on library instruction.

In a hubristic act in my book Our Enduring Values (Gorman, 2000), I formulated eight fundamental values that I believe should in...

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