ATSF watches its "Qs." (Atchison, Topeka and Santa Fe Railway's Quality Service Network)

From: Railway Age | Date: February 1, 1989| Author: | Copyright information

ATSF watches its "Qs"

For Santa Fe Railway, out of adversity has come a leaner, harder driving Traffic Department, with a greater than ever emphasis on service quality and a determination to reach out commercially beyond what has historically been Santa Fe territory.

The overall Quality program has a number of elements, among them:

--QSN, for Quality Service Network, for intermodal and other traffic. With the cooperation of the operating unions, Santa Fe now has QSN trains running in most of the short and intermediate corridors where it wants them. Business is ...

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