SECRETARY of the Year; Computers and Internet technology have affected everybody's lives, but none more so than secretaries. The Birmingham Post and City Inn are on a quest to find the Secretary of the Year. In the the first of a three part series, Jo Ind examines the changing role of support staff.(POST STYLE)

From: The Birmingham Post (England) | Date: April 18, 2001 | Copyright information

The secretary's role today has changed dramatically to how it was perceived 15 years ago. Today, the work is more varied which in turn creates a more interesting and challenging role for the secretary.

What is a secretary? If you look up the word in a dictionary you see it can mean anything from a person who types and deals with correspondence to the minister at the head of certain government departments.

The word evokes a range of images ranging from glamour,...

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