Aim High.(Rocket Supply Corp.)

From: Industrial Distribution | Date: June 1, 2000| Author: | Copyright information

At Rocket Supply, exceeding customers' expectations is the name of the game -- and the key to future growth

The ultimate goal at Rocket Supply is not unlike that of other industrial distributorships: to help customers reduce costs and increase productivity. The difference at Rocket is that the firm has taken important steps to meet that goal.

Tool crib management programs, EDI, and online ordering are just some of the tools available to Rocket Supply customers. The most recent--and innovative--tool is a customer training program run in conjunction with Rocket's suppliers. ...

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