Vendor partnership survives business plan gone awry.(Alger Manufacturing)(Brief Article)

From: Tooling & Production | Date: November 1, 1999 | Copyright information

Industrial managers often work out worst-case scenarios for contingency planning purposes. During sensitive operations, such as software installations, companies sometimes entrust the lifeblood of their businesses to outside vendors, placing their trust-- and vital records--into the hands of its new business partners.

What would happen if something went drastically wrong?

Ask Steve Ellis, manager of information systems at Alger Mfg, Ontario, CA.

When his company experienced a system failure during the installation of its new shop control software, he lived through a ...

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