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The Effect of Managed Care on Hospital Marketing Orientation.
From:
Journal of Healthcare Management
| Date:
May 1, 1998| Author:
Loubeau, Patricia R.; Jantzen, Robert
| COPYRIGHT 1998 American College of Healthcare Executives. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group.Copyright information
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EXECUTIVE SUMMARY
Marketing is a central activity of modern organizations. To survive and succeed, organizations must know their markets, attract sufficient resources, convert these resources into appropriate services, and communicate them to various consuming publics. In the hospital industry, a marketing orientation is currently recognized as a necessary management function in a highly competitive and resource-constrained environment. Further, the literature supports a...
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