Taylor to TQM: 100 years of production management. (Frederick Taylor; total quality management)

IIE Solutions | October 1, 1998| | Copyright

When IIE convened at Banff for the annual conference last May, the date was almost 100 years to the day since Frederick Winslow Taylor joined the Bethlehem Steel Co. In his four years at Bethlehem, Taylor would put a fine finish on what, a decade later, came to be known as scientific management.

Over the years, I have become something of a Taylor historian. I have read a few of the dozens of Taylor biographies and have spent many hours in the Taylor library at Stevens Institute checking Taylor's correspondence and notes to better understand one point or another on the ...

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