Experts, Customers Criticize UPS's Relations with Its Workers. From: Knight Ridder/Tribune Business News | Date: August 2, 1998| Author: Mitchell, Cynthia | COPYRIGHT 1998 Knight-Ridder/Tribune Business News. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group.Copyright information

Knight Ridder/Tribune Business News

Aug. 1--In the year since 185,000 striking Teamsters refused to sort and deliver truckloads of packages for United Parcel Service, the company has made its storied "tightest ship in the shipping business" even tighter.

For shareholders, UPS has wrung out every unnecessary dime to make back the $1 billion in revenue it lost during and after those 15 days last August, posting record profits in the first quarter.

It wooed b...

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