The Beryl Companies Reinvents Call Center, Shatters Old Paradigm.

Health & Medicine Week | May 18, 2009 | Copyright

Long regarded as an industry with low morale, high employee turnover and less-than-ideal working conditions, call centers have shouldered an unflattering reputation with both consumers and workers for decades. It should open more than a few eyes that that one call center has discarded all this historical baggage to be consistently honored among the best places to work in America while repeatedly shattering the benchmark for employee retention and customer satisfaction (see also The Beryl Companies).

The Beryl Companies, a healthcare-exclusive call center in the ...

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