Servicing profits and performance. (mortgage servicing)(Cover Story)

Mortgage Banking | June 1, 1997| | Copyright

Servicers continued to focus on holding down costs in 1996, a new study shows. Direct servicing costs edged up only slightly to $48 per loan compared with $47 in 1995. A new accounting standard clouds measurements of profitability, yet even excluding its impact, servicing per-loan profits of $233 failed to match the peak profit year of 1994.

If you are trying to evaluate mortgage servicing performance, especially in terms of profitability, the rules have changed. While reporting is not yet exactly the same among companies, the items that should be measured and how to ...

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