Employee questionnaires as a staff morale-booster.

From: Nursing Homes | Date: March 1, 1996| Author: | Copyright information

As OBRA's directives are implemented, one of the most difficult tasks facing nursing home management is that of strengthening (or developing) employee morale in order to meet then new demands. The challenge is significant. We know that, as an industry, we have spent millions of dollars for staff training, and have created personnel policy handbooks setting forth often very generous fringe benefits (costing employers up to $5,000 per employee) -- and yet are still faced, as we were in the 1980s, with high turnover, inconsistent productivity and what might be described as lagging ...

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