Reigate and Banstead Borough Council selects solution from Telephonetics VIP.

Telecomworldwire | July 25, 2008 | Copyright

Reigate and Banstead Borough Council has chosen a speech self service solution from Telephonetics VIP, a speech recognition and voice automation company and part of Telephonetics plc, to automate payment transactions through its contact centre.

According to the company, the council, which serves around 127,000 residents in the UK living in approximately 53,000 properties, will initially be ...

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