Blue Cross dropping its contract with Healthways; Blue Cross and Blue Shield of Minnesota has decided to in-source and expand its phone service for medical advice.(BUSINESS)

From: Star Tribune (Minneapolis, MN) | Date: May 9, 2008| Author: Alexander, Steve | Copyright information

Byline: STEVE ALEXANDER; STAFF WRITER

Blue Cross and Blue Shield of Minnesota is dropping a service that provided consumers with telephone advice about ongoing health conditions, such as diabetes or heart problems -- but only because it's getting ready to launch its own, more elaborate program next year. The decision is a blow to Healthways, a Tennessee-based medical outsourcing company that had been providing the service under a 2001 contract. Healthways serviced the co...

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