Florida community college excels at BPM.(KMWorld Best Practices Award 2008) From: KMWorld | Date: May 1, 2008| Author: Lamont, Judith | COPYRIGHT 2008 Information Today, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group.Copyright information

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Florida Community College at Jacksonville (FCCJ, fccj.edu) manages a heavy administrative load in carrying out its operations. It serves more than 70,000 students in northeast Florida through five campuses, and provides undergraduate training to several Navy installations nationwide. To streamline its activities and make them more efficient, the college decided to automate some of its administrative processes with a business process management (BPM...

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