Action has its rewards: not satisfied with the status quo, the Community Health team took on the state to create a better way.(Cover story)

From: 24x7 | Date: April 1, 2008| Author: Hinesly, Dana | Copyright information

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Listen to your employees" is one of the most tried-and-true pieces of advice for managers. Yet, in many organizations, it is heeded about as often as the recommendation to not eat too much at Thanksgiving dinner.

For Karen Waninger, who assumed the role of director of clinical engineering at Community Health Network, Indianapolis, about 6 months ago, it is more than simple hyperbole. Among a myriad of other changes she put in place, in ...

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