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Power Brokers 2008: the 'total package': who are this year's Power Brokers, and what makes them tick? A market hard or soft, when it comes to serving commercial insurance customers, service still rules the day.(Cover story)
Risk & Insurance
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February 1, 2008|
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COPYRIGHT 2008 Axon Group. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group.
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Summary
* Risk executives say service still makes all the difference between the brokers they merely like and the brokers they love, and those with whom they simply don't want to do business.
* Soft markets are a double-edged sword: Brokers can get better terms and prices for their clients, but at the same time stand to earn lees revenue in commissions.
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Most brokers will provide a service to clients--for a fee, of course--but Power Brokers will do whatever it takes--and sometimes for free.
From holding an ...
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