Wide area workflow helps U.S. Navy modernize receipt and acceptance process.(BUSINESS PROCESS TRANSFORMATION)

From: Defense AT & L | Date: November 1, 2007| Author: | Copyright information

The Department of Navy was faced with a problem: Their primarily paper-based receipt and acceptance process was resulting in lengthy invoice turnaround times, growing interest burdens, and hefty processing fees. In fiscal year 2001 alone, the Navy spent more than $30 million in interest payments and well over than that in vendor payment processing fees. The Navy very much needed to reengineer its processes, but with over 83,000 vendors and more than 10,000 Navy acceptance authorities, it faced an enormous, systematic technical and change-management challenge. How did the Navy make ...

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