Performance targets and public service improvement. From: Journal of Public Administration Research and Theory | Date: July 1, 2007| Author: Boyne, George A.; Chen, Alex A. | COPYRIGHT 2007 University of Kansas. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group.Copyright information

One of the most enduring debates in the public administration literature concerns the relative merits of rational planning and incrementalism as alternative styles of policy making (Lindblom 1959, 1979; Simon 1961; Dror 1968; Wildavsky 1973; Weiss and Woodhouse 1992). Is organizational performance likely to be improved by setting clear targets, developing detailed plans, and closely monitoring progress or by leaving goals vague and adapting incrementally to new circumstances? Subst...

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