Deming's Fourteen Points road map to quality. (Dr. W. Edwards Deming) (Quality Corner) (Column)

Ceramic Industry | January 1, 1995| | Copyright

The Fourteen Points concept developed by Dr. W. Edwards Deming helps transform a company's management practices. The points are based upon Deming's recognition that management methods are more important than tools.

Many organizations ignore the Fourteen Points because management is not comfortable with their rigid requirements. However, total quality is a transformation over time, and the Fourteen Points can help a company obtain total quality. I e first of the Fourteen Points focuses on creating constancy of purpose for improving product and service. Management is ...

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