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Ethan Allen's secret weapon. (Ethan Allen Interiors Inc.) (Training & Development Agenda)
From:
HRMagazine
| Date:
May 1, 1994| Author:
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COPYRIGHT 1994 Society for Human Resource Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group.
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Ethan Allen Interiors Inc. (Ethan) CEO, president and Chmn. M. Farroq Kathwari credits Ethan's record sales and earnings in 1993 to a highly efficient training program that enables Ethan designers to meet products and consumer needs. According to Kathwari, the program helps the company build a loyal following among customers by establishing a long-term association and providing valuable service that are not offered by other home furnishing stores.
It sounds almost like an Ivy League school, but Ethan Allen College in Danbury, Conn., doesn't turn out college graduates, it creates secret ...
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