A value-based collection system s-t-r-a-t-e-g-y.

From: Business Credit | Date: March 1, 1994| Author: | Copyright information

A value-based strategy is effective in designing or revitalizing a collection system. Both the customer and the company stand to gain benefits if external receivables analysis is focused on every discrete activity that adds more value to the final product or service. Fundamental questions such as who the customer is, what the customer's critical issues are and what the parts of a collection system are crucial in designing a 'value chain' approach collection system.

When designing or revitalizing a collection system, focusing a strategy on the value to the customer is the key to success. ...

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