What TQM means to us; TQM for the total openings industry. (construction industry) (Total Quality Management)

Doors and Hardware | October 1, 1993 | Copyright

Quality is no longer a back-burner issue in the construction industry; total quality management must now be a strategic objective within a firm. While many contractors will continue to focus excessively on external factors such as the labor shortage, demographics and regional cconomics, successful contractors will meet the quality and productivity challenge head on. Total quality management must begin with a sincere commitment by top management.

In our industry, becoming the low cost producer is the best route to achieving strategic (competitive) advantage. We are ...

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