Baldrige winners discuss continuous improvement path. (Continuous Improvement)

From: Purchasing | Date: January 14, 1993| Author: | Copyright information

Continuous improvement is driven by Total Quality Management (TQM). Quality managers believe that companies should have complete knowledge of their market, must continue to strive for improved performance while ensuring that corporate standards improve at a faster rate than industry standards. Continuous improvement can be achieved by focusing on customer's needs, benchmarking and establishing linkages between individuals and the system through common language. While majority of US companies have introduced TQM systems, very few have attained continuous improvement.

Continuous improvement ...

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