Understanding the people puzzle. (Managing)

Security Management | March 1, 1993| | Copyright

PEOPLE ARE DIFFERENT, WHAT MOTIVATES ONE PERSON may turn another off, so one of the most valuable skills a manager in any business can have is the ability to understand people. People send signals that let others know how to work with them most effectively. If a manager learns what to look and listen for, he or she will know exactly how to motivate staff members.

Everyone has the same basic emotional needs, but a need's dominance varies from person to person. The four major groups of needs are results, recognition, regimentation, and relationships. For example, some ...

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