Building a culture of service excellence.(Mayo Clinic)

Physician Executive | November 1, 2005| | Copyright

Mayo Clinic is on a journey to enhance its culture of service excellence. Mayo Clinic enjoys a rich history and brand reputation. It is known not only for its excellent medical care, but outstanding service.

At our Scottsdale, Arizona, location was established in 1987 and built upon the 100+ year legacy of the original practice in Rochester, Minn. With 300 physicians and scientists, 100 residents, and 3,500 employees, Mayo Clinic in Arizona is well on its way to achieving its vision as the premier academic medical center in the Southwest.

However, rapid ...

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